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Review summary
Ryder & Dutton Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
Laura and Leanne were both professional and friendly with any interaction we had. Although we had some issues with the sale of our property it was more to do with the solicitors than the estate agent and Laura did all she could to keep us informed of what was happening.
Ryder and Dutton were proactive in selling the property. From the moment we started working with them, the viewings began. We were kept informed at all stages from the entire team and they made the whole process as straightforward as possible.
We had a really good experience with Ryder and Dutton estate.
Kia has looked after us in the best possible way, always ready to answer every question! We have managed to proceed fast with our purchase also thanks to her.
No better or worse than other estate agents in the area
Once my house sold ( it took a year) the contact from Michaela was good. Up until then, I’m afraid to say that it wasn’t. There was no communication about what we could do to improve viewings for 7 months and I had to practically beg them to do a premium property listing on rightmove
Sadly, Ryder and Dutton are no better or worse than the other estate agents in our area
Michaela was very informative throughout the process ensuring I was up to date with the purchase. She also followed up with the seller when needed to co-ordinate the process. Thanks for your help!
Geraldine from ashton under lyne was a total professional,i can see why she has held this position for 24 years.a very lovely calm lady in difficult situations,worth her weight in gold to her company
Great customer service any questions I found Jade and Michaela who was dealing with my property enquiries very helpful. Any questions I had were answered and reassured accordingly
We experienced most agents and Ryder & Dutton are stand out
In our house buying journey we experienced almost all the estate agents in the Holme and Colne Valley and there was a reason we chose to work with Ryder & Dutton on our own sale. They stand head and shoulders above the others. Their viewings team know the properties and can answer questions. They actively contact their database about new properties and really listened to what we were looking for, pushing to get us in the door first where they felt they had something of interest. We knew this level of service and support would also go into selling our property. A thoroughly proactive team which is strangely uncommon in our experience!
Lacey was dealing with the sale of my house. She did a great job and always made sure to keep me updated and responded very quickly to any questions I had.
Exceptional service from Michaela, and Jade whom kept myself well informed of progress during the sale. They dealt with sale professionally, responded in a timely manner and kept myself up to date of progress regularly. Would definitely use their services again.
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