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Review summary
Ryder & Dutton Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
Laura and Leanne were both professional and friendly with any interaction we had. Although we had some issues with the sale of our property it was more to do with the solicitors than the estate agent and Laura did all she could to keep us informed of what was happening.
Ryder and Dutton were proactive in selling the property. From the moment we started working with them, the viewings began. We were kept informed at all stages from the entire team and they made the whole process as straightforward as possible.
We had a really good experience with Ryder and Dutton estate.
Kia has looked after us in the best possible way, always ready to answer every question! We have managed to proceed fast with our purchase also thanks to her.
No better or worse than other estate agents in the area
Once my house sold ( it took a year) the contact from Michaela was good. Up until then, I’m afraid to say that it wasn’t. There was no communication about what we could do to improve viewings for 7 months and I had to practically beg them to do a premium property listing on rightmove
Sadly, Ryder and Dutton are no better or worse than the other estate agents in our area
Oliver, Jade, and Ammaarah were a pleasure to deal with, when selling our house, Maxine helped us to sell, which we knew would happen as we had been on a couple of viewings with her ourselves, so thank you all very much.
A very big thank you must go to Michaela though, keeping us updated on all progress at regular intervals, getting in touch with solicitors to find out information on our behalf, really going above and beyond, to ensure our process was as smooth as it could be.
From start to finish, we felt we were well looked after,
Moving is one of the hardest things in life, but having someone at the end of a phone, who solves issues as fast as Michaela, at the royton branch, I sincerely recommend.
R&D - a very good estate agent. Michaela was very helpful and patient in assisting us in viewing potential properties, until we found the right one - even after then, she was available for further viewings. Jade, was helpful as a direct point of contact once conveyancing commenced, and Oliver was available in the event of back up services required. All-in-all, we would recommend R&D (Oldham) to appoint whether it be for selling or purchasing.
Ewan and the team in Heywood were fantastic throughout the sale of my father’s house.
Ewan kept us up to date every step of the way. I would definitely use Ryder and Dutton again for any sales & purchases. Highly recommend.
A truley exceptional service, these guys know the market, from the first meeting to the final call, everyone in spoke to was professional and helpful, kept me informed gave invaluable and did a lot of the chasing, a big thank you to Laura and the Oldham office team
Lacey our estate agent was absolutely fantastic at the Oldham branch! For a very hard sale process - she stayed professional and supportive throughout.
Ryder and Dutton were ahead of the rest in terms of their effectiveness and efficacy.
Thanks so much for all your hard work!
Great regular contact and updates on progress. Matt was good at touching base with our buyers, and communicating clear expectations to each party. This ensured the sale moved forward to completion. Matt's positive 'can do' attitude was refreshing and gave us peace of mind in what could be a stressful process.
Not worth using. I used them to find a tenant as I thought it would be easier, 9 days after they gave my keys away they sent a "courtesy" email telling me there right to rent had expired. Courtesy would have been to mention this when they were doing the checks and not after they moved in. Next time I'll save my money and just look on Facebook
From the initial contact and valuation by Catherine to completion, the team at Ryder & Dutton made what could have ben a very stressful experience much smoother. The Holmfirth team; Fiona, Phoebe & Kia were extremely helpful and friendly. Fiona in particular was our main point of contact. We appreciated the prompt responses to any queries and the fact that we were constantly kept informed. Her support, patience and kindness is very much appreciated.
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