Rula

4.637 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.637 out of 5 stars
Excellent
5 out of 5 stars
853
4 out of 5 stars
63
3 out of 5 stars
11
2 out of 5 stars
14
1 out of 5 stars
59
1,000 reviews in total

Review summary

Rula is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Very Helpful

Rula has been very helpful managing my appointments. Their staff helped me find a provider, book an appointment. They se...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My son is connecting with new therapist…

My son is connecting with new therapist well and feels comfortable and safe.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

As a member of the military we are…

As a member of the military we are trained to handle many difficult physical challenges. Rula helps me handle the mental...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quick, easy and effective

Quick registration and input insurance information, appointment made for that same week with a decent selection of provi...Read more

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
8 months ago
5 out of 5 stars

Excellent therapist if you want real change

I am very thankful to have gotten paired up with Luis as my therapist. He has helped me tremendously in overcoming past traumas and changing behaviors I put in place to protect myself. I feel like I lead a much happier, stress free life, with him genuinely with EDMR Therapy and our regular sessions he has broken me out of a emotional prison I was in. I wouldn't hesitate for one moment to refer Luis DiSantiago - hes fabulous!

Helpful?
8 months ago
5 out of 5 stars

mostly I love my therapist ..

mostly I love my therapist ... Onuabuchi Okpon is the best! She makes me feel heard and *seen* ... and she just gets me! Thank you so much - it makes all the difference in the world.

Helpful?
8 months ago
5 out of 5 stars

Easy to use and very responsive

Easy to use and very responsive

Helpful?
Ashley Clark
Ashley Clark
1 reviews
8 months ago
5 out of 5 stars

Rula Rocks!

Made it super easy to find a therapist. I LOVE my therapist so far. Would definitely recommend Rula.

Helpful?
8 months ago
5 out of 5 stars

Convenience and ease

Easy to use site and have had success with the providers on the site.

Helpful?
Jesse
Jesse
1 reviews
8 months ago
5 out of 5 stars

Excellent option for therapy

Got to start right away, great counselor, easy to schedule and use telehealth via phone or computer

Helpful?
customer
customer
1 reviews
8 months ago
1 out of 5 stars

The positive reviews are fake. Beware!

Clearly Rula pays to write their own reviews. The patient portal access is insane. No direct access? You can’t log in from the website you have to request a one-time use entry that they send to your email. This is crazy. So many tech issues with the portal and appointments. No one uses Zoom anymore. Probably the worst experience I have ever had. Avoid at all costs!!!!!

Helpful?
dejanea hayes
dejanea hayes
1 reviews
8 months ago
5 out of 5 stars

Finally getting somewhere

Been great compatible with my schedule. I have been doing therapy session with Mr.Gomes. I think I’m finally getting somewhere with establishing boundary learning to say no not over explaining myself.

Helpful?
8 months ago
5 out of 5 stars

Finding my counselor has been a huge…

Finding my counselor has been a huge benefit and help to my life right now especially suffering so many losses and traumas

Helpful?
Jamey
Jamey
1 reviews
8 months ago
5 out of 5 stars

Easy scheduling

The scheduling and meeting process has been very simple. All communication has been very clear, giving thorough instructions about what to expect and what to do next.

Helpful?
Anthony E.
Anthony E.
1 reviews
8 months ago
5 out of 5 stars

It’s been amazing so far

It’s been amazing so far

Helpful?
Teresa Shah
Teresa Shah
1 reviews
8 months ago
5 out of 5 stars

Reaching out for counseling is simple…just ask!

Reaching out for counseling is simple with Rula like 123. Just input your information & you are matched to a qualified Counselor. If you have insurance insert your information & your copay is calculated for you, no problem, no waiting. Then short surveys document your progress for you & your Counselor. No need to wait for a confidential person to help with your life challenges

Helpful?
cayenne woods
cayenne woods
1 reviews
8 months ago
1 out of 5 stars

Huge pain to access, whole thing seems really dodgy now

Called a number for a therapist listed on my insurance, got a HUGE network - which, already I did not want. They wanted to find me someone on the phone - nope. After a lot of hassle, I finally signed up (the process was also terrible). Then when I realized how many steps and how awful to access stuff EVERY SINGLE TIME, I’m like nah. ANOTHER bunch of very slow steps to chat with someone to remove my account. They have my bank details!! Which I hate, and is unnecessary Welp, takes 30-45 days. To delete my account?? Outrageous

Helpful?
8 months ago
5 out of 5 stars

How I like it on my terms

I belong to Kaiser and when I chose not to go into office to see someone that may work on the same campus as myself they gave me Rula as an option. Ruler made it easy to pick someone that you felt like matched you and or your needs based on your preference. I did find my someone. It has been about four months now and this person is amazing. The service that is provided virtually meet everything that I need during the time of day that’s right for me and the person that has been my person is qualified to listen and advise. I’m just grateful for this service. I am a 55-year-old woman and this is my first time in therapy. And I’m so happy that I am able to have therapy on my terms thanks to Rula.

Helpful?
Simone D.
Simone D.
1 reviews
8 months ago
5 out of 5 stars

Rula rules Therapy

Very comfortable with the person I chose, it allows you to read about the person you want you help with you care. I felt very validated during my session as well as the application itself is very smooth and pleasing to the eye. It's not something that causes more anxiety or anger or frustration, so far I've had a very pleasant experience with both the app and the people it utilizes for the company programming.

Helpful?
8 months ago
5 out of 5 stars

She was very kind and had an amazing…

She was very kind and had an amazing smile!

Helpful?
8 months ago
5 out of 5 stars

Incredible experience

Incredible experience. My therapist provides specialized expertise to help me navigate a particularly challenging chapter of my life. Platform is easy to use.

Helpful?
Gina
Gina
1 reviews
8 months ago
5 out of 5 stars

Great therapy

When I found rula, I was able to get an appointment very quickly, the therapist I picked was great, it was very affordable with insurance, the layout is very self explanatory and I really.appriciate rula as a whole.

Helpful?
Andrea Flores
Andrea Flores
1 reviews
8 months ago
5 out of 5 stars

So easy and Helpful when struggling with your mental health

They have great providers I love how each profile is detail oriented, transparent pricing and how your insurance is covered etc. easy to contact providers and find providers for different issues regarding your mental health. Love it!

Helpful?
Eileen Gray
Eileen Gray
1 reviews
8 months ago
5 out of 5 stars

Excellent Therapist

My experience with my therapist through Rula has been excellent. The level of care, compassion and goal oriented is top notch.

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About Rula

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.