Rula

easy to schedule and choose a therapist. Easy to navigate in the patient portal

Rula had a diverse group of therapists to choose from. Once you choose a provider, you un can have regular telehealth appointments with a well qualified psychologist.

I love Rula. It has made scheduling and canceling appointments super easy as well as finding a therapist that I like and takes my insurance.

Quick turnaround!

So far my sessions have been very beneficial. My therapist is professional, knowledgeable, and makes feel comfortable talking about my emotions and life challenges. I appreciate the open line of communication and also the weekly task assigned to me.

Very professional psychologist, and flexible accommodations with schedule.

I love my new therapist. She truly cares about my health and well-being, and after only 3 sessions with her, my anxiety has decreased.

Zero transparency and billing. That hit with nearly 2,000 in bills two months in. Couldn't get an explanation, took 2 days for someone to even tell me why I was being billed. It's not on the bill, it's not on the site, it's not available to the help people. I had to wait for a ticket to go through billing for them to tell me why I was suddenly being charged $700 a session. Also my psychiatrist was worthless and I had to do all the legwork, and he just asked me what drugs I wanted to take. Then charged me $700 and refuse to respond. Worst experience ever, just a giant grift. Find your own therapists, you'll save money even if it takes more time.

This has been the easiest website to look for a therapist, and it was no hassle. I was able to find someone who I could talk to that could support my situation. I’m very happy with the rula process.

Too many Rula emails. Very happy with therapist.

Lots of options to choose from.

Easy to schedule. Love the virtual option. I also really like my therapist Katherine Lee!! She is really wonderful.

My counselor Danya is very good and immediately understood me. I am glad I met her. She corrected my perspective and thinking in the gentle way and supported me.

Getting a therapist is not the easiest thing in the world to do as far as finding a match. I know that inherently that is true with every process of finding one, but on Rula it is a bit of trial and error. It took me 3 tries. The first one was selected by the operator and it was a huge miss for me. The second I found on my own, but the therapist didn't even show for the session. The third accepted my appointment, then the Rula system cancelled it with no reasoning and I had to contact the therapist directly and plead my case to see them. I'm not sure if it was both the therapist and Rula deciding I wasn't a fit before I met, but I am very happy so far with this therapist! Also, having to put my email in to get a link to get back in to the website is annoying. it would be easier to get an authentication code or something. It makes it not very easy. Also booking follow up appointments with the system is hard because you don't have the dates listed in a calendar, but in a row. It's kinda confusing and could be clearer if it was set up like a calendar month.

It was easy to navigate the website and find what I was looking for. I love my choice of therapist too.

Nonresponsive support. I've been waiting 2 months, regularly following up, and they never got back to me. Instead, they booked sessions without my consent, caused problems for both me and the therapist, and ended up charging me $90 for what they reassured me would only be a $25 session. Borderline fraudulent so I had to report to my bank who's doing an investigation. DO NOT USE THIS PLATFORM. Update: I provided the info requested via trust pilot about a week ago but have still not heard from them.

I like my therapist. I feel that I am making some progress already. My problem is being able to afford the payments. I believe I will have to stop therapy for the time being.

Lots of really great therapists who are highly qualified and great options for finding the therapist that fits you.

Dr Martin has turned out to be a perfect fit. She’s patient, compassionate and fair. Rula has made this experience comfortable.

What makes Rula different other therapy platforms is the ease of use to checking in for your appointment to see how Im feeling before i meet my therapist. The availability and the diversity of therapist is a major plus. I am new to therapy and I choose my therapist after reading through a few and its been better than I imagined.