Rula

4.637 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.637 out of 5 stars
Excellent
5 out of 5 stars
853
4 out of 5 stars
63
3 out of 5 stars
11
2 out of 5 stars
14
1 out of 5 stars
59
1,000 reviews in total

Review summary

Rula is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Very Helpful

Rula has been very helpful managing my appointments. Their staff helped me find a provider, book an appointment. They se...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My son is connecting with new therapist…

My son is connecting with new therapist well and feels comfortable and safe.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

As a member of the military we are…

As a member of the military we are trained to handle many difficult physical challenges. Rula helps me handle the mental...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quick, easy and effective

Quick registration and input insurance information, appointment made for that same week with a decent selection of provi...Read more

0
0
🔥 High engagement

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Filter by rating:
6 months ago
4 out of 5 stars

Being able to book more sessions with…

Being able to book more sessions with current therapist. She has no more upcoming appointments.

Helpful?
Smithh
Smithh
1 reviews
6 months ago
5 out of 5 stars

User Friendly

Ease of use of website, ability to read about different providers before selecting one, ability to change providers online, ability to schedule, cancel or modify appointments online, and multiple appointment reminders so you don’t forget your appointment.

Helpful?
6 months ago
5 out of 5 stars

I like my therapist

I like my therapist. We have good connection and I feel I know her for long time.

Helpful?
6 months ago
5 out of 5 stars

Easy to navigate

Many ppl struggle with finding a good therapist but Rula helped me find a great therapist. The website was easy to navigate making it easy to find exactly what i needed

Helpful?
Kekahi
Kekahi
1 reviews
6 months ago
5 out of 5 stars

Rula is the best

This service and the therapists they employ have helped me a lot. Having appointments via Telehealth is convenient and way less stressful than trying to fight traffic and find parking for an in person appointment. The therapists I have talked to are caring and compassionate and really want you to feel better.

Helpful?
Casey Delaney
Casey Delaney
1 reviews
6 months ago
5 out of 5 stars

Great Experience Picking a Therapist

My daughter (age 17) has only had one appointment, however, the experience of finding a therapist was wonderful. She got to read over profiles and even look at videos that some had put out to review. It put her at ease and let her pick who she felt comfortable talking with. The experience from when I was her age is vastly different and I am so grateful. She left the first virtual meeting feeling great. I highly recommend this company. There are so many different therapists to choose from that are all different. I know you will find one to fit you.

Helpful?
6 months ago
5 out of 5 stars

No Pain with Ms.Payne

my son's therapist, Ms. Yvette Payne has been helpful and supportive. Therapy is making a huge difference in his life

Helpful?
6 months ago
5 out of 5 stars

Buen diálogo y comprensión del tema.

Buen diálogo y comprensión del tema.

Helpful?
Sugei Abreu
Sugei Abreu
1 reviews
6 months ago
5 out of 5 stars

Privacy

Privacy, trustworthiness and reliability

Helpful?
S. Lozoya
S. Lozoya
1 reviews
6 months ago
5 out of 5 stars

This was my first time being directed…

This was my first time being directed by my provider to this platform and it was very easy to navigate.

Helpful?
6 months ago
4 out of 5 stars

Easy to use

I love how easy it connects to zoom for meetings!! It’s easy to schedule, reschedule, s and message provider! What I dislike is U have to put email and connect with link every time you log in

Helpful?
Justine Lorin
Justine Lorin
1 reviews
6 months ago
5 out of 5 stars

I’ve never worked with a therapist I…

I’ve never worked with a therapist I was able to help me so quickly and easily. I love my therapist. The website and system is easy to use.

Helpful?
Lucie L
Lucie L
1 reviews
6 months ago
5 out of 5 stars

Online scheduling very easy to use and…

Online scheduling very easy to use and manage

Helpful?
J C
J C
1 reviews
6 months ago
5 out of 5 stars

New to Rula - Easy to Use

I'm new to Rula, but so far the experience has been straightforward and easy. I'm able to see my therapist, they take my insurance and are a provider for them, it was very simple and straightforward.

Helpful?
Bob Sklenicka
Bob Sklenicka
1 reviews
6 months ago
5 out of 5 stars

I felt heard and at ease from the start

I felt heard and at ease

Helpful?
6 months ago
5 out of 5 stars

Rula is the best!!!!

Rula is so easy to use when trying to find a new therapist and one that accepts my insurance. I work a 9-5 so whenever I was using my own insurance for referrals many didn’t do after 5 and I didn’t want to risk missing work. Rula helped me find the best person that fits my needs and type of therapy that would work better for myself. I also was having technical difficulties but rula really helped me with them via email ina. Timely manner. That really made me see they care for us and want to help us anyway they can!

Helpful?
6 months ago
5 out of 5 stars

Was able to choose my therapist based…

Was able to choose my therapist based on experience and areas of practice. She is on time and extremely helpful. After 17 years of anxiety I am finally trying therapy and wished I had started years ago. Took a lot of courage to ask for help and so glad I did.

Helpful?
David
David
1 reviews
6 months ago
5 out of 5 stars

It’s easy to find therapists

It’s easy to find therapists, schedule appointments, and make adjustments. If a therapist doesn’t work, they help you find another one.

Helpful?
Salil Jain
Salil Jain
1 reviews
6 months ago
1 out of 5 stars

Poor portal capabilities

Set up an appointment and waited for 30 minutes for the therapist to join, while the Rula team tried to track her down as well. The portal was showing the therapist that the appointment was pending so, the therapist was not able to join. But was showing me that the appointment was on, just waiting for the therapist to join.

Helpful?
Valerie King
Valerie King
1 reviews
6 months ago
5 out of 5 stars

Rula is fantastic. Therapy with ease.

Therapy is easy to start. Great support team, with any problems quickly solved.

Helpful?

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