I bought a server 3 months ago and now…
I bought a server 3 months ago and now bought again because of their decent quality.

RootLayer Web Services LTD. is an internet service provider specializing in a range of virtual server solutions, including Windows Premium RDP, Virtual Private Servers (VPS), dedicated servers, and streaming servers. The company offers its customers various hosting options designed for high performance, reliability, and security, including KVM virtualization, RAID10 storage solutions, and robust networking capabilities with dedicated bandwidth. Targeting businesses and individuals requiring remote computing resources, RootLayer emphasizes affordability and customer service, providing support through multiple communication channels. Their data centers are strategically located in the Netherlands, ensuring optimal uptime and data security. With a focus on delivering tailored solutions, RootLayer aims to meet the diverse needs of clients looking for dependable internet services.
RootLayer Web Services LTD. enjoys a strong reputation among its users, with a remarkable average rating of 4.7 out of 5. Reviewers frequently praise the company's service quality and support, highlighting the reliability and speed of their servers.
Many customers express satisfaction with the competitive pricing and the excellent communication from the support team, noting experiences of loyalty discounts and proactive assistance. However, there are some concerns regarding the company's email services, with a few users reporting issues related to spam and phishing originating from RootLayer's IP ranges. Despite this, the overwhelming majority of feedback remains positive, with customers appreciating the overall service and reliability. Overall, RootLayer is viewed favorably, with most users recommending their services.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| Mar 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Their prices are affordable and competitive, and customer support is very responsive”
“A significant percentage of spam, phishing and virus email traffic to the two Email domains I am responsible for is r...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Services.
| Company | Overall | Legit | Service | Quality | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 5.0 out of 5 (good) | 3.9 out of 5 (good) | — | 60 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.1 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 3.5 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | — | −1% | 1,000 |
Bottom line: RootLayer Web Services LTD. is #2 of 5 on overall rating in this group. On website & app, Mazuma Mobile scores higher (4.3 vs 3.9).
60 reviews of RootLayer Web Services LTD.. Filter by what matters to you.
I bought a server 3 months ago and now bought again because of their decent quality.
Frankly if it was few months back i would have given it a 3 stars because your support then was very slow. but in the last one month your support has been very amazing and the products are very user friendly so you have my 5 stars.
Best service out there.
Been using a RootLayer server for a year now with no issues at all. The team is very responding and helpful. It's been a wonderful experience for me so far. Highly recommended!
Quick answers to the questions people ask most.
Yes, RootLayer Web Services LTD. is a legitimate company with numerous verified customer reviews. They maintain a high rating of 4.9 out of 5 based on feedback from satisfied users who praise their reliable services and excellent support.
No, RootLayer Web Services LTD. is not a scam. Customer feedback indicates a consistent pattern of positive experiences, with many users reporting fast support and dependable services.
RootLayer offers a range of internet services, including dedicated servers and remote desktop services (RDP). Customers have noted the reliability and speed of their servers.
RootLayer offers competitive pricing for their services, often highlighting loyalty discounts for returning customers. Payment methods are flexible, ensuring convenience for users.
Customer support at RootLayer is known for being prompt and effective. Users can reach out through their website for assistance, and many reviews highlight the quick response times and helpful guidance provided.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Thank You! This is great website until now that I have been paying / connecting There was small problems, but this Is great And awsome and everyone must try this and can be taked a good look Also its about what you are paying. Veteran 4 Years. VPS. RootLayer is the best website!
I don't understand how bad reviews are here. We work with several VPS companies and Private servers, for different clients of ours (currently assisting clients with a total of more than 100 servers), I tested working with this company and I am very satisfied that I am starting to advise other clients of mine to migrate from other companies to this one. I would like to point out that I have no connection with this company, nor am I a reseller, nor do I even have a referral code to earn a percentage, my review is 100 real percent of what is happening in my case. The Vps and Private Servers present excellent performance, the support I read here was not good, I totally have another opinion, I find the support quite simple and efficient I can even point out that better than some companies I work with that are in the world ranking of the best VPS and server companies. Regarding the waiting time, I don't think they take long, I already had experience of having VPS or Servers ready on the same day, after clearing the payment confirmation. at the moment i love the work of this company, and if i change my opinion i will be happy to come and share, but for the moment this company satisfies 10 Stars (and not just 5) in everything: Quality, Efficiency, Support and a service that makes the customer personal and not robotic or just another one.
Great service! I would highly recommend as I received high quality, reliable, and impressive services. It is always a pleasure working with them!
Awesome service....thumbs up!
I've been using many other server providers, which have all been lacking on so many areas.. Rootlayer has been a very good experience since day one, I have been using them for a couple months now and so far only positive. Already have 3 servers running at the moment and I am going to order 3 more services right now. Thanks for your awesome service, again!
Top Server Providers! Loving those guys ♥
Good service and outstanding support!
RootLayer Web Services LTD. is an internet service provider specializing in a range of virtual server solutions, including Windows Premium RDP, Virtual Private Servers (VPS), dedicated servers, and streaming servers. The company offers its customers various hosting options designed for high performance, reliability, and security, including KVM virtualization, RAID10 storage solutions, and robust networking capabilities with dedicated bandwidth. Targeting businesses and individuals requiring remote computing resources, RootLayer emphasizes affordability and customer service, providing support through multiple communication channels. Their data centers are strategically located in the Netherlands, ensuring optimal uptime and data security. With a focus on delivering tailored solutions, RootLayer aims to meet the diverse needs of clients looking for dependable internet services.
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