Roof Stores Reviews

They offered the most competitive price for IKO shed felt. There was a delay on the order but I was kept updated at all times, and offered a refund if I didn't want to wait. We were happy to wait and the order arrived correctly

Roof felt arrived well packed and on time.

Ordered product during lock down , it came on the date given , so no complaints at all . Seems a reliable company

Only wanted 6 tiles - perfectly packed and delivered

Price and delivery excellent.

Great service fast delivery competitively priced.

Good Service and Delivery - no complaints

very good service

No problems ordering the tiles I needed from the web site. Arrived in time and expertly packed. Would use again. Many thanks

Excellent product, quick delivery and sensible prices. Highly recommend

Excellent customer service from start to finish. Placing the order online was very straight forward and stress free. The delivery turned up on time and all complete the driver was very friendly & helpful. It is the second time we have used the company & would not hesitate to use them again. Thank you

Ordered tiles that never arrived, and suddenly no stock to replace my order with. Customer services pulled out all the stops and arranged a delivery from another supplier but by then I had already reordered

Slight delay caused by FedEx but really impressed about Ross chasing them up and in the end got the delivery expedited

Great experience. Very accommodating and helpful in arranging a small (£25) but important order for me. Appreciate that they took the time to help me out for such a small order and cared enough to locate the stock and arrange delivery. Will be using again for future projects. Taryn on Customer service was great.

Ordered roof tiles then emailed saying no local stock so I would be charged a extra £65.00 plus vat It not your customers problem no matter how you word it in the terms and conditions How do you ever expect to get return custom I now wait for a refund

Ordered some ridge tiles. paid £15 delivery. Then had a message a day later saying they did not have stock and I would have to pay an additional £74 delivery. I had told them I was desperate for these 6 ridge tile and that the scaffold on the property in question was costing an extra £300 per week. I ask for assurances that these would be delivered Tuesday latest if I paid the extra delivery and was assured that they would be.... They turned up Thursday afternoon. Absolute rip off merchants, probably don't have any stock and make their money from "delivery charges" DO NOT USE THIS COMPANY !

Ordered 5 tiles at £1:22 each charged me £15 delivery, which I didn’t mind, Then gets an email saying they don’t have them in stock in my area but the van fed ex them up to me but if they are broken I’ve got to take liability or they give me another option to put them on a pallet and charge me £65 plus vat on top of the already paid £15 for delivery, now got to wait 3 days for a refund as I cancelled the order absolutely pathetic customer service stay well away

Very helpful and efficient.

Delivery and communication all very good