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HomeRideignite Reviews
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Rideignite Reviews

4.282051282051282 out of 5 stars
4.282051282051282 out of 5 stars
4.3
|Great|117 reviews

TrustScore

4.3
4.282051282051282 out of 5 stars
Great
5 out of 5 stars
78
4 out of 5 stars
18
3 out of 5 stars
7
2 out of 5 stars
4
1 out of 5 stars
10
117 reviews in total

Review summary

Reviewers generally praise Rideignite for its great bikes and friendly service, highlighting the quick delivery and overall positive purchasing experience. Many customers appreciate the prompt resolution of issues, with support staff often noted for their helpfulness. However, there are notable complaints regarding customer service, particularly concerning communication about missing parts and assembly instructions. Some consumers report receiving damaged items, such as broken lights, and express frustration over the lack of adequate assembly manuals. While the quality of the bikes is frequently commended, the inconsistency in customer service experiences detracts from the overall satisfaction. Despite these issues, the majority of reviews reflect a positive sentiment towards Rideignite.

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Based on reviews, created with AI

See what reviewers are saying

Tu
TuFeatured

Over a year ago

5 out of 5 stars

Issue resolved in under 24hrs

I had an issue where I couldn’t remove the belt and ended up stripping the threads on the combined belt ring/crank arm. Emailed support and got an email the next day from a very helpful Michelle who s... See more

Nisha Gurung
Nisha GurungFeatured

Over a year ago

2 out of 5 stars

Front light was broken when open the…

Front light was broken when open the package

Paulette
PauletteFeatured

Over a year ago

4 out of 5 stars

Great so far

Delivery process was great, ordered it on the weekend, received it on Wednesday. The assembly manual was generic and not related to the bike so we had to download one online which was not difficult. A... See more

Ramon
RamonFeatured

Over a year ago

1 out of 5 stars

Poor communication

I am trying to communicate with the supplier about missing parts on delivery but didn't get any reply from them.

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Jacqui Hogan
Jacqui Hogan
1 reviews
about 3 years ago
5 out of 5 stars

Love my bike

Love my bike, can’t wait to be on it more

Helpful?
Vicki Ganley
Vicki Ganley
1 reviews
about 3 years ago
5 out of 5 stars

Quality product with super fast delivery

Looking for the perfect Christmas present Rideignite provided exceptionally good value, a great rating with excellent reviews all at an economical price point, Highly recommend this online store for anyone seeking a satisfying customer experience!

Helpful?
Richard
Richard
1 reviews
about 3 years ago
5 out of 5 stars

So far, so good, but lacking instructions.

Super responsive company when emailed questions. Our 2 hardtail e bikes arrived quickly, and were put together easily. Both seem to ride well with the brief test rides I've given them. No instructions included in the boxes is a bit of a let down, but they seem easy enough to use.

Helpful?
Vanessa
Vanessa
1 reviews
about 3 years ago
5 out of 5 stars

Great bikes

Great bikes Great price Friendly staff 5 stars 👍

Helpful?
Yoshuwa manirasatu
Yoshuwa manirasatu
1 reviews
about 3 years ago
5 out of 5 stars

My remote doesn't have a Speed Mode button (Hi/Med/Low)

I received my eboard in a great amount of time and it works perfectly:)

Helpful?
Jason
Jason
1 reviews
about 3 years ago
5 out of 5 stars

Good service

Good service, good value, thanks I enjoy my new bike

Helpful?
Leslie Miller
Leslie Miller
1 reviews
about 3 years ago
5 out of 5 stars

Great price

Great price, Fast Delivery, better than expected quality and presentation

Helpful?

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Rachel Blakely
Rachel Blakely
1 reviews
about 3 years ago
5 out of 5 stars

Awesome board thank you guys

Awesome board thank you guys. Fast postage and service. Seems like a very solid item. It made a 30 minute debut trip with no problems. Looking forward to hopefully years of fun transport!

Helpful?
Brett
Brett
1 reviews
about 3 years ago
5 out of 5 stars

Great service

Fast dispatch

Helpful?
Brian
Brian
1 reviews
about 3 years ago
5 out of 5 stars

Great salesman

Great salesman, great great product, fantastic price, Duel suspension Ebike

Helpful?
Simone Buckley
Simone Buckley
1 reviews
over 3 years ago
5 out of 5 stars

We bought 2 electric bikes and have had…

We bought 2 electric bikes and have had them 2 weeks now . The sales person was very helpful and we are really happy with the bike we chose . They make riding so much more enjoyable.

Helpful?
Darren McGrath
Darren McGrath
1 reviews
over 3 years ago
5 out of 5 stars

buying two of your bikes at the…

buying two of your bikes at the warehouse sale was a great experience. being able to ride around the test track and dealing with friendly people made it so easy. both myself and my wife kate are enjoying riding our new bikes and we live on a hill so they help us get home easier. thankyou.

Helpful?
Mark Richardson
Mark Richardson
1 reviews
over 3 years ago
5 out of 5 stars

Great service walked in and had a bike…

Great service walked in and had a bike in my car in 15 minutes. Went through what we needed and identified the bike. Since then i have ridden the bike and its brilliant.

Helpful?
Paul Balakas
Paul Balakas
1 reviews
over 3 years ago
5 out of 5 stars

Bike was reasonably priced

Bike was reasonably priced. Staff was friendly and helpful. Everything seemed professional.

Helpful?
Jackson
Jackson
1 reviews
over 3 years ago
5 out of 5 stars

Great E-bike

Great E-bike. Best in the market.

Helpful?
Jay Flavell
Jay Flavell
1 reviews
over 3 years ago
5 out of 5 stars

Visited the Melbourne showroom this…

Visited the Melbourne showroom this morning and was helped by Glenn and Maddi. They were very helpful and even assembled my bike for me so that I was ready to ride as soon I got home

Helpful?
Paul Roberts
Paul Roberts
1 reviews
over 3 years ago
4 out of 5 stars

Cool products

Checked out Ignite the other day, went down to the showroom in Braeside. Friendly staff cool setup, great product. Grabbed myself a long board very happy, check them out.

Helpful?
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About Rideignite

Rideignite is an online review platform that facilitates the collection and management of customer feedback for businesses across various sectors. By providing a space for users to share their experiences, Rideignite aims to enhance transparency and trust between companies and consumers. This platform allows businesses to showcase their services while enabling potential customers to make informed decisions based on real user reviews. Targeting businesses of all sizes, Rideignite caters to organizations seeking to improve their online reputation and customer engagement. The platform is designed to streamline the review process, helping companies leverage customer feedback to drive improvements and foster loyalty. With its user-friendly interface, Rideignite empowers businesses to actively monitor and respond to reviews, ultimately enhancing their overall customer experience.

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