Richard Kendall Estate Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Went to view a property on Wednesday 9th July. I waited 15 before ringing to see if anyone was turning up to show me round, no one did. I then rang the office and they said they had no recollection of my booking. I said I had a confirmation email. They said “well it must have been moved, did you not get told?”. IF I WAS TOLD I WOULD’NT HAVE TURNED UP WOULD I? I won’t be using Richard Kendall again. This is the second time this has happened now.
Mandy Bennett at the Ossett branch of Richard Kendall was, without doubt, the best Estate Agent if have ever dealt with! She went the extra mile on everything she did & whatever I asked it was dealt with without a problem. I've never had an Estate Agent like it, had some absolute nightmares in the past. I made a massive mistake in appointing W H Brown in Wakefield originally to sell my late Mum's property. They overpriced it, gave us poor information on how to set it up to sell, due to this we had very few viewings & very poor liason. The worst bit was recommending the incompetent solicitors, Gilson Gray in Lincoln, who were a nightmare. I got rid of W H Brown at the first opportunity & listed with Richard Kendall. The difference was night & day! Mandy dealt with absolutely everything brilliantly. She dealt with both sets of solicitors which was a thankless task. We completed yesterday & it would have still been on going if it wasn't for Mandy. To summarise, if you're listing a property in that area just use Richard Kendall, avoid W H Brown & never ever use Gilson Gray solicitors. Thank you Mandy, you've restored my faith in Estate Agents, well one anyway! Absolute star!!
As we have an existing relationship with Richard Kendall they were an obvious choice for the sale of our family home. With branches across the 5 towns they are a perfect choice for the region, with wonderful staff offering a personal, passionate service whilst remaining highly professional and efficient. Karen was our negotiator in Wakefield and worked so hard over a 12 month period! She kept the chain connected through a complex process with various issues, keeping related parties updated along the way. So happy in our new home and the pain was worth it - honestly Karen 😃. You're welcome to visit anytime to see what it was all about and that's not something you'll hear said to an estate agent very often - speaks volumes 🥰. Thank you.
I had an exceptional experience working with Richard Kendall . From start to finish, they were incredibly professional, knowledgeable, and dedicated to providing outstanding customer service. They guided me through every step of the process with clear communication, expert advice, and genuine care. Their deep understanding of the market and attention to detail made everything smooth and stress-free. I truly felt supported and well-informed throughout. It’s rare to find someone who combines professionalism with a personal touch, but Karen Marijewko exceeded all expectations. She provided me with more feedback and support than our solicitors did which helped settle the nerves when selling our property. I highly recommend them to anyone looking to buy, sell, or rent — they are simply excellent at what they do.
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I would recommend Richard Kendall to anyone. They sold my bungalow within a week. The staff were friendly and I was kept well informed throughout the sale.
Date of experience: November 26, 2022
During a long protracted process house buying experience I have to commend Donna and Suzanne they were both extremely helpful and kept me well upto date with all roadblocks that got thrown in our way. A great team that would 100% recommend
Date of experience: November 25, 2022
I recently bought a property through Richard Kendall Estate Agents in Normanton. The process was straight forward and Karen Dawson ensured that both myself and the vendor were updated continuously throughout the process. Would definitely recommend using this agent.
Date of experience: November 23, 2022
Karen Marijewko made the sale of our house so smooth! As a first time buyer she kept things clear and simple and was always really quick with responding to emails! Thanks to her the whole process was made super easy! Thank you once again for all your help!
Date of experience: November 18, 2022
I have recently sold a house through Richard Kendall and am delighted with the service received from Karen Marijewko. Any property transaction can be stressful at times, but Karen has managed the whole process effectively and professionally and helped to keep everything on track. I really appreciate everything you've done to get this over the line.
Date of experience: November 18, 2022
I cannot speak highly enough of Richard Kendall. Going back to when I originally contacted them to arrange a viewing of a property I was interested in viewing, right through to the completion. The people working in the office have gone above and beyond, providing me with regular and ad hoc updates whenever I have requested them. I must make a special mention to Liz, who has provided myself and partner with an exceptional service from start to finish, going between ourselves, the seller, our solicitor and the seller's solicitor to get to the bottom of any queries. Thanks again for all the help with the purchase of our new property.
Date of experience: November 17, 2022
Recently purchased a property through this company. I cannot thank the manager allocated to the sale and purchase enough for all her hard work getting my Solicitor to pull his finger out of the proverbial! Karen Marijewko, you are a legend. Thank you
Date of experience: November 16, 2022
Karen Marijewko, was spot on throughout the selling process, and kept us updated the whole time. Delighted with the service.
Date of experience: November 16, 2022
