Richard Kendall Estate Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Went to view a property on Wednesday 9th July. I waited 15 before ringing to see if anyone was turning up to show me round, no one did. I then rang the office and they said they had no recollection of my booking. I said I had a confirmation email. They said “well it must have been moved, did you not get told?”. IF I WAS TOLD I WOULD’NT HAVE TURNED UP WOULD I? I won’t be using Richard Kendall again. This is the second time this has happened now.
Mandy Bennett at the Ossett branch of Richard Kendall was, without doubt, the best Estate Agent if have ever dealt with! She went the extra mile on everything she did & whatever I asked it was dealt with without a problem. I've never had an Estate Agent like it, had some absolute nightmares in the past. I made a massive mistake in appointing W H Brown in Wakefield originally to sell my late Mum's property. They overpriced it, gave us poor information on how to set it up to sell, due to this we had very few viewings & very poor liason. The worst bit was recommending the incompetent solicitors, Gilson Gray in Lincoln, who were a nightmare. I got rid of W H Brown at the first opportunity & listed with Richard Kendall. The difference was night & day! Mandy dealt with absolutely everything brilliantly. She dealt with both sets of solicitors which was a thankless task. We completed yesterday & it would have still been on going if it wasn't for Mandy. To summarise, if you're listing a property in that area just use Richard Kendall, avoid W H Brown & never ever use Gilson Gray solicitors. Thank you Mandy, you've restored my faith in Estate Agents, well one anyway! Absolute star!!
As we have an existing relationship with Richard Kendall they were an obvious choice for the sale of our family home. With branches across the 5 towns they are a perfect choice for the region, with wonderful staff offering a personal, passionate service whilst remaining highly professional and efficient. Karen was our negotiator in Wakefield and worked so hard over a 12 month period! She kept the chain connected through a complex process with various issues, keeping related parties updated along the way. So happy in our new home and the pain was worth it - honestly Karen 😃. You're welcome to visit anytime to see what it was all about and that's not something you'll hear said to an estate agent very often - speaks volumes 🥰. Thank you.
I had an exceptional experience working with Richard Kendall . From start to finish, they were incredibly professional, knowledgeable, and dedicated to providing outstanding customer service. They guided me through every step of the process with clear communication, expert advice, and genuine care. Their deep understanding of the market and attention to detail made everything smooth and stress-free. I truly felt supported and well-informed throughout. It’s rare to find someone who combines professionalism with a personal touch, but Karen Marijewko exceeded all expectations. She provided me with more feedback and support than our solicitors did which helped settle the nerves when selling our property. I highly recommend them to anyone looking to buy, sell, or rent — they are simply excellent at what they do.
No description available yet.
Website
richardkendall.co.uk861 total • Write a review
Karen was professional, knowledgable and always friendly. She guided me patiently from start to completion through all the ups and downs of my first house sale. Thank you sooo much to the whole Richard Kendall team but especially to Karen and David.
Mandy at the Ossett branch was instumental in the sale being completed. Honestly if she had left it up to the Soliciotors it would not have happened. She kept me informed every step of the way and was an absoulte proffesional.
Super service from a very efficient team. Thank you ladies
We had great service with Richard Kendall, especially with their manager Amanda. Amanda was very helpful throughout the whole process and was very professional. The whole experience was seamless and all our questions were answered by return. We would highly recommend Richard Kendall to everyone, as they provide a top class service.
From start to finish both Suzanne and Donna were fantastic , constantly on the ball extremely professional and efficient. They both made the whole transition from sale to purchase seamless. If we decide to move on in the future there is no question where we would turn to. A huge thank you From Paul & Annaliesa
We always get a quick response from Amy who has dealt with us since we moved out for the very first time. She’s always been very prompt and helpful.
My experience with Richard Kendall was absolutely great from the staff and especially their manager Karen who I highly respect. They kept on updating me throughout the whole process and they were very professional and helpful with everything. I highly recommend Richard Kendall to everyone as they provide a top class service and will help you if help is needed. I would just like to say thanks to their manager Karen as she went above and beyond to help me.
From the start of proceedings to completion we have had 5* treatment from all the staff. Amanda was an absolute gem keeping us informed as to the progress of our sale, sometimes ringing us daily. Amber helped us all the way through trying to find a suitable property to buy. Golden Wonders all of you. Thanks from Garry and Ann
Amazing service! We are first time buyers & we were constantly kept in the loop and helped all the way through the process as we had no idea what to expect. A special shout out to Sophie at the Pontefract branch for being so kind and helpful, you really are a credit to the company :)
