Richard Kendall Estate Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Went to view a property on Wednesday 9th July. I waited 15 before ringing to see if anyone was turning up to show me round, no one did. I then rang the office and they said they had no recollection of my booking. I said I had a confirmation email. They said “well it must have been moved, did you not get told?”. IF I WAS TOLD I WOULD’NT HAVE TURNED UP WOULD I? I won’t be using Richard Kendall again. This is the second time this has happened now.
Mandy Bennett at the Ossett branch of Richard Kendall was, without doubt, the best Estate Agent if have ever dealt with! She went the extra mile on everything she did & whatever I asked it was dealt with without a problem. I've never had an Estate Agent like it, had some absolute nightmares in the past. I made a massive mistake in appointing W H Brown in Wakefield originally to sell my late Mum's property. They overpriced it, gave us poor information on how to set it up to sell, due to this we had very few viewings & very poor liason. The worst bit was recommending the incompetent solicitors, Gilson Gray in Lincoln, who were a nightmare. I got rid of W H Brown at the first opportunity & listed with Richard Kendall. The difference was night & day! Mandy dealt with absolutely everything brilliantly. She dealt with both sets of solicitors which was a thankless task. We completed yesterday & it would have still been on going if it wasn't for Mandy. To summarise, if you're listing a property in that area just use Richard Kendall, avoid W H Brown & never ever use Gilson Gray solicitors. Thank you Mandy, you've restored my faith in Estate Agents, well one anyway! Absolute star!!
As we have an existing relationship with Richard Kendall they were an obvious choice for the sale of our family home. With branches across the 5 towns they are a perfect choice for the region, with wonderful staff offering a personal, passionate service whilst remaining highly professional and efficient. Karen was our negotiator in Wakefield and worked so hard over a 12 month period! She kept the chain connected through a complex process with various issues, keeping related parties updated along the way. So happy in our new home and the pain was worth it - honestly Karen 😃. You're welcome to visit anytime to see what it was all about and that's not something you'll hear said to an estate agent very often - speaks volumes 🥰. Thank you.
I had an exceptional experience working with Richard Kendall . From start to finish, they were incredibly professional, knowledgeable, and dedicated to providing outstanding customer service. They guided me through every step of the process with clear communication, expert advice, and genuine care. Their deep understanding of the market and attention to detail made everything smooth and stress-free. I truly felt supported and well-informed throughout. It’s rare to find someone who combines professionalism with a personal touch, but Karen Marijewko exceeded all expectations. She provided me with more feedback and support than our solicitors did which helped settle the nerves when selling our property. I highly recommend them to anyone looking to buy, sell, or rent — they are simply excellent at what they do.
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Me and my boyfriend have recently bought our first house. From the minute we booked a viewing Richard Kendall have been amazing. The whole process is daunting especially if you are a first time buyer. However Richard Kendall have really supported us and given us the best advice. After putting our offer in, we were then supported by Karen based in Wakefield. She made sure she contacted us, regular updated. She was genuinely a lovely person to speak to (I think I will miss our weekly calls). The whole process with them felt personal and for what could have been a scary process, they really reassured us. Thank you
Liz from the Wakefield branch was absolutely great. We had many issues with solicitors during the sale, but Liz helped us stay positive and motivated during the entire process. She kept chasing relevant parties where we were unable to succeed. Would definitely recommend Richard Kendall.
Mandy At Richard Kendalls Ossett Branch dealt with my purchase.. she was on it all the time going above and beyond dealing with things at my selling end as well when Purple Bricks let's me down time and time again. Without her I suspect this whole thing would have fallen through. Highly Highly recommended!
Richard Kendal have been great throughout our experience. A big thank you to Karen Marijewko for keeping us in the loop whenever there was a change or any new information regarding our purchase, eased the stress of moving massively.
Liz Cooke took over matters for us after the first few months of marketing my late Mother's house which was proving tricky to sell in a buyers market. Liz has a natural energy and enthusiasm for her job and it shines through. She is totally professional, a great listener/communicator in general and always got back to me quickly on the phone or email if she wasn't immediately available. Liz was an absolute pleasure to deal with during what was a particularly stressful time for us, exacerbated by living so far away from Wakefield. I have no hesitation in recommending her agency skills.
Well this is probably the 10 th sale in the last three years and without exception Karen and the team at RKs have been superb Very informative very pro active and always very helpful Thank you Highly recommended which is rare to say in any service industry these days David
Elizabeth Cooke from Richard Kendal has been excellent throughout the process of selling my property. From start to finish it was a smooth process and she kept me updated at all times. Many thanks
