Richard Kendall Estate Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Went to view a property on Wednesday 9th July. I waited 15 before ringing to see if anyone was turning up to show me round, no one did. I then rang the office and they said they had no recollection of my booking. I said I had a confirmation email. They said “well it must have been moved, did you not get told?”. IF I WAS TOLD I WOULD’NT HAVE TURNED UP WOULD I? I won’t be using Richard Kendall again. This is the second time this has happened now.
Mandy Bennett at the Ossett branch of Richard Kendall was, without doubt, the best Estate Agent if have ever dealt with! She went the extra mile on everything she did & whatever I asked it was dealt with without a problem. I've never had an Estate Agent like it, had some absolute nightmares in the past. I made a massive mistake in appointing W H Brown in Wakefield originally to sell my late Mum's property. They overpriced it, gave us poor information on how to set it up to sell, due to this we had very few viewings & very poor liason. The worst bit was recommending the incompetent solicitors, Gilson Gray in Lincoln, who were a nightmare. I got rid of W H Brown at the first opportunity & listed with Richard Kendall. The difference was night & day! Mandy dealt with absolutely everything brilliantly. She dealt with both sets of solicitors which was a thankless task. We completed yesterday & it would have still been on going if it wasn't for Mandy. To summarise, if you're listing a property in that area just use Richard Kendall, avoid W H Brown & never ever use Gilson Gray solicitors. Thank you Mandy, you've restored my faith in Estate Agents, well one anyway! Absolute star!!
As we have an existing relationship with Richard Kendall they were an obvious choice for the sale of our family home. With branches across the 5 towns they are a perfect choice for the region, with wonderful staff offering a personal, passionate service whilst remaining highly professional and efficient. Karen was our negotiator in Wakefield and worked so hard over a 12 month period! She kept the chain connected through a complex process with various issues, keeping related parties updated along the way. So happy in our new home and the pain was worth it - honestly Karen 😃. You're welcome to visit anytime to see what it was all about and that's not something you'll hear said to an estate agent very often - speaks volumes 🥰. Thank you.
I had an exceptional experience working with Richard Kendall . From start to finish, they were incredibly professional, knowledgeable, and dedicated to providing outstanding customer service. They guided me through every step of the process with clear communication, expert advice, and genuine care. Their deep understanding of the market and attention to detail made everything smooth and stress-free. I truly felt supported and well-informed throughout. It’s rare to find someone who combines professionalism with a personal touch, but Karen Marijewko exceeded all expectations. She provided me with more feedback and support than our solicitors did which helped settle the nerves when selling our property. I highly recommend them to anyone looking to buy, sell, or rent — they are simply excellent at what they do.
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Great experience dealing with Karen Marijewko, was kept in the loop with every step of the way and made for an easy selling transaction.
Karen Marijewko was brilliant, so polite, helpful, really could not have asked for more. All the staff at Richard Kendall’s were very helpful, but with Karen’s help and support the process of selling my property was made so much easier and less stressful than it could have been. I’m so grateful to Karen and highly recommend her.
Thankyou to Richard Kendall Estate Agents who dealt with the sale of our property. Especially thank you to Sarah Whalley at the Normanton office, who was with us every step of the way, keeping in regular contact with us and dealing with all our enquiries in a friendly and professional way. I would highly recommend them to anyone - and they charge reasonable fees too.
We have had a great experience selling our house with the Wakefield Northgate branch and with Elizabeth Cooke, our advisor. Liz was very proactive, chasing information for us and keeping us updated regularly. Not much more I could ask for from an estate agent! Very friendly service from everyone I spoke to in the branch, would recommend to friends and family!
what an absolutely amazing service I have received from start to finish from Elizabeth Cooke. Elizabeth is so professional but so friendly and has kept me realistically positive throughout this whole process. Thankyou so much .. you really are fabulous !!!
Karen Marijewko has been outstanding dealing with our purchase of a new property. She has been patient, tenacious and thoroughly professional throughout. Our purchase was not straightforward & Karen helped to push it forward every step of the way. I can genuinely say that without her involvement we might not have made it. It was a pleasure to have Karen on our side and I am grateful for her help throughout.
Amber was dealing with the house that we were purchasing. Her manner was very friendly and she was conscientious in contacting us each week, or more regularly as necessary, to ensure everyone involved in the chain was updated.
We first dealt with both Liz & Joanne at Richard Kendall estate agent branch (Northgate in Wakefield) in September 2023 for the purchase our new home. Our new purchase took some time due to issues with our sale, but we continuously updated & informed on our new purchase by Liz which made us feel that our issues were important to her which reassured us also. We couldn't be appreciative enough for her time & efforts & patience in facilitating our purchase. We can't speak highly enough of Liz & the Northgate branch, we couldn't recommend them highly enough for anyone considering dealing with them. Fantastic experience all round, thanks for everything Liz :-) !!
This was my first time selling a house and Richard Kendall have been the right fit from the start with amazing communication, support and advice. Elizabeth Cooke handled my case and she has been brilliant throughout, chasing up matters, keeping me in the loop and always being friendly and approachable. She was always easy to contact if I ever needed anything and got back to me promptly. I never had any doubts in the process with Liz dealing with it and would not have wanted anyone else to go through such a huge process with. I would use Richard Kendall again and would recommend them to anyone. For something as stressful as a house sale it really was an easy experience so thank you again Liz and everyone at Richard Kendall!
Karen at the Wakefield branch was superb during our purchase process. What a lovely professional lady. She was totally on the ball and kept us updated at all times. Highly recommended.
