Richard Kendall Estate Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Went to view a property on Wednesday 9th July. I waited 15 before ringing to see if anyone was turning up to show me round, no one did. I then rang the office and they said they had no recollection of my booking. I said I had a confirmation email. They said “well it must have been moved, did you not get told?”. IF I WAS TOLD I WOULD’NT HAVE TURNED UP WOULD I? I won’t be using Richard Kendall again. This is the second time this has happened now.
Mandy Bennett at the Ossett branch of Richard Kendall was, without doubt, the best Estate Agent if have ever dealt with! She went the extra mile on everything she did & whatever I asked it was dealt with without a problem. I've never had an Estate Agent like it, had some absolute nightmares in the past. I made a massive mistake in appointing W H Brown in Wakefield originally to sell my late Mum's property. They overpriced it, gave us poor information on how to set it up to sell, due to this we had very few viewings & very poor liason. The worst bit was recommending the incompetent solicitors, Gilson Gray in Lincoln, who were a nightmare. I got rid of W H Brown at the first opportunity & listed with Richard Kendall. The difference was night & day! Mandy dealt with absolutely everything brilliantly. She dealt with both sets of solicitors which was a thankless task. We completed yesterday & it would have still been on going if it wasn't for Mandy. To summarise, if you're listing a property in that area just use Richard Kendall, avoid W H Brown & never ever use Gilson Gray solicitors. Thank you Mandy, you've restored my faith in Estate Agents, well one anyway! Absolute star!!
As we have an existing relationship with Richard Kendall they were an obvious choice for the sale of our family home. With branches across the 5 towns they are a perfect choice for the region, with wonderful staff offering a personal, passionate service whilst remaining highly professional and efficient. Karen was our negotiator in Wakefield and worked so hard over a 12 month period! She kept the chain connected through a complex process with various issues, keeping related parties updated along the way. So happy in our new home and the pain was worth it - honestly Karen 😃. You're welcome to visit anytime to see what it was all about and that's not something you'll hear said to an estate agent very often - speaks volumes 🥰. Thank you.
I had an exceptional experience working with Richard Kendall . From start to finish, they were incredibly professional, knowledgeable, and dedicated to providing outstanding customer service. They guided me through every step of the process with clear communication, expert advice, and genuine care. Their deep understanding of the market and attention to detail made everything smooth and stress-free. I truly felt supported and well-informed throughout. It’s rare to find someone who combines professionalism with a personal touch, but Karen Marijewko exceeded all expectations. She provided me with more feedback and support than our solicitors did which helped settle the nerves when selling our property. I highly recommend them to anyone looking to buy, sell, or rent — they are simply excellent at what they do.
No description available yet.
Website
richardkendall.co.uk861 total • Write a review
Amanda Holt at Kendalls recently dealt with the sale of a house in Wrenthorpe for me. I found Amanda to be very personable, while professional, organised and diligent. Her ability to pre empt what would happen next and how to deal with queries that came up on the property sale was quite refreshing. I felt like she was always one step ahead, in control and had everyone's interests at heart. Amanda is clearly very experienced and I wouldn't have anyone else deal with my property sales in future. Amanda thank you and very well done!
Date of experience: June 21, 2025
Karen and the team at Kendalls recently dealt my my late parents house sale. Although a complicated and protracted sale, Karen dealt with the various issues which arose, ultimately ensuring the sale was completed as smoothly as possible. Many thanks.
Date of experience: June 19, 2025
Karen Marijewko did an exceptional job in dealing with the sale of our property. Karen kept us informed every step of the way (unlike our Solicitors) and acted in our best interests. Not only did she keep us informed, she also chased there Buyer’s Solicitors for information at every stage and kept pushing forward. I cannot recommend Karen Marijewko enough, she did all the leg work throughout the transaction and is an excellent member of Richard Kendall’s team. Thanks again Karen for excellent service!
Date of experience: June 18, 2025
Dealt with Elizabeth Cooke, at the Wakefield office and from day1 of my property sale , which took more than 6 months to complete, she was fantastic not only updating me ,as soon as Igot any viewings to letting me know what was happening with the buyer and with there solicitor, for someone who hasn't moved house, in a long time this took the stress out of the selling process, I can only give 5 stars on trustpilot but if I could give 10 , I would do so Thanks Elizabeth
Date of experience: June 17, 2025
I needed to sell my rental property quickly, and Karen made the entire process smooth and stress free. She kept me informed at every stage, sent helpful reminders (which I definitely needed!), and offered honest, supportive guidance throughout. Karen's professionalism, communication and dedication truly stood out. Whether you're selling your main home or an investment property, I can't recommend her highly enough. She made a potentially stressful process feel manageable and even positive. Thank you Karen!
Date of experience: June 17, 2025
We have just completed our House Sale using Richard Kendall. The service received was outstanding and i would certainly recommend and trust them to provide a first class service if you are considering selling a property. Our Consultant was Karen Marijewko, who was extremely professional and kept us informed throughout the whole process of the sale. She was Helpful, Polite, Considerate and such a pleasure to deal with. Thank you for making the experience so positive and the process seamless.
Date of experience: June 17, 2025
US
The Team have done me proud again, three times I've used the Ossett branch and every time they have made everything as smooth and stress free as possible, hense why i always go there. From the initial valuation to the fantastic video editing by Andrew Keeson Ive been more than happy. A special thankyou to Mandy Bennett, gonna miss my daily conversations now 😅 certainly goes above and beyond.
Date of experience: June 17, 2025
We we keep informed on every step of the way by Karen and had a smooth exchange in good time
Date of experience: June 16, 2025
We’ve just completed and it’s ran so smooth all thanks to Amanda, an absolute credit to Richard Kendall. Could not recommend enough. Thank you very much!
Date of experience: June 14, 2025
