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Review summary
Richard James Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about customer service and expensive.
I had fantastic experience with this agency. The purchase was a challenge but Richard did everything in his control to simplify the matter. He was also very sincere and empathetic throughout and i will be using him again in the future.
We had a fantastic experience with Richard James, especially with Natalie, who was exceptional throughout our sale and purchase. Her communication was outstanding, keeping us updated at every stage and ensuring everything moved forward smoothly. She showed real perseverance in handling any challenges, making the whole process feel seamless. Natalie’s friendly and approachable manner made a stressful time much easier, and we always felt confident that we were in great hands. We highly recommend Richard James to anyone looking to buy or sell a home!
First time buyer, fully supported by Richard James Estate Agent's team. Particularly Richard, Stacey and April. A somewhat stressful experience because of an unfortunate home report however the Richard James team helped me and the sellers at every step. Very grateful and happy customer.
All the team are fantastic sales with Matt and luca and then tieing it up with Julia barrows.
Richard James Old Town branch were recommended to me and although a little more expensive than others are well worth it. (you get what you pay for).
Everyone keeps you informed every step of the way with viewings till sold.
Julia with great communication between myself and the buyers definitely helped speed thing up.
They give you contacts you may choose to use along the way with moving companies and solicitors etc of which very good and efficient.
I all made this what is said to be the most stressful time in your life alot easier and not so stressful. Thank you to all. Worth your weight in gold.
Anthony is one in millions I’ve met in my whole life as we needed property desperately and he helped us and stayed in touch 24/7 as promised. Very honest loyal punctual and man of his words .Very Very highly recommend him and his company by all means .
Always a pleasure to deal with Anthony, he is an honest and wonderful person and a man of his word (a rare finding these days). Whether you are a landlord looking for tenants or a future tenant/home owner, rest assure you are in good hands. Highly recommend
Natalie and the rest of the Richard James team were excellent to work with - we were first time buyers and she made the whole process seamless, was always available to us and all of our questions throughout the purchasing journey.
The whole experience from start to finish with everyone involved at Richard James has been first class. Efficient, trustworthy, professional and a fine attention to detail has made a potentially stressful situation of selling our house an enjoyable one. Richard and Natalie have been nothing short of superb, always doing what they say they're going to do and the complete antithesis of the stereotypical estate agents. They really are a credit to the profession and we would have no hesitation in recommending them to anyone in the area. Many thanks to you all.
Richard is extremely professional, straightforward, knowledgable, friendly and most of all really on the case with everything. I would highly recommend!
Thanks for a very professional and correct way of helping us
To porches a House
Honest ,reliable
Prompt and response to our concerns
I will definitely recommend
Richard James Estate Agents and special thank you to Natalie Leon
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