Richard James Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about customer service and expensive.
I had fantastic experience with this agency. The purchase was a challenge but Richard did everything in his control to simplify the matter. He was also very sincere and empathetic throughout and i will be using him again in the future.
We had a fantastic experience with Richard James, especially with Natalie, who was exceptional throughout our sale and purchase. Her communication was outstanding, keeping us updated at every stage and ensuring everything moved forward smoothly. She showed real perseverance in handling any challenges, making the whole process feel seamless. Natalie’s friendly and approachable manner made a stressful time much easier, and we always felt confident that we were in great hands. We highly recommend Richard James to anyone looking to buy or sell a home!
First time buyer, fully supported by Richard James Estate Agent's team. Particularly Richard, Stacey and April. A somewhat stressful experience because of an unfortunate home report however the Richard James team helped me and the sellers at every step. Very grateful and happy customer.
All the team are fantastic sales with Matt and luca and then tieing it up with Julia barrows. Richard James Old Town branch were recommended to me and although a little more expensive than others are well worth it. (you get what you pay for). Everyone keeps you informed every step of the way with viewings till sold. Julia with great communication between myself and the buyers definitely helped speed thing up. They give you contacts you may choose to use along the way with moving companies and solicitors etc of which very good and efficient. I all made this what is said to be the most stressful time in your life alot easier and not so stressful. Thank you to all. Worth your weight in gold.
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Recently we sold our house through Richard James agency.Natalie Leon has done an amazing job finding us a new home whilst we were on holiday.Thank thank x
Anthony at Richard James was extremely helpful and responsive, made the whole process of renting a flat easy and straight forward. There was a minor issue that needed fixing on moving in and he arranged it to be resolved the very next day.
Anthony was quick to respond, reliable, friendly, and was incredibly helpful in our move. Thank you.
We recently sold our house through Richard James and would not hesitate to recommend them. Natalie Leon was amazing to deal with from start to finish. From the outset she was fully invested in trying to get a good price for our house and was confident throughout that we would achieve what we hoped for. Even once offers were accepted she played a crucial part in pushing the sale through. She was honest, down to earth and so easy to work with; always available to answer queries and to squash any anxieties! Would highly recommend Natalie and the team at Richard James to anyone looking to move in the area.
Richard James has been amazing in the sale of our property. In particular Natalie Leon has been just incredible! From our initial meeting with her to the final step in the process Natalie has been an absolute star, providing a high level of professionalism throughout the process and always listening to our thoughts and opinions throughout. She was always there whatever time of day or night it was and is a completely dedicated member of the Richard James team who gives 110% in everything she does, which makes the whole process seamless. We will be forever grateful for all Natalie has done for us and would highly recommend Richard James in particular Natalie to anyone selling or buying a property.
Natalie Leon is fantastic. We worked with Natalie on the sale of our flat and thoroughly enjoyed the process with her. Natalie is very professional, knows the market and what her clients are looking for. Natalie's communication was fantastic throughout and we can't thank her enough for helping us with our sale!
I can't thank Natalie enough. She found me an initial house after looking for a year which unfortunately fell through (not her fault) but she searched tirelessly to find another house for me and only a few weeks later she got me the house we were looking for! Couldn't recommend her and the Richard James team enough!
Direct, honest, professional. Everything you want in an agent.
5* service throughout our purchase going above and beyond. Natalie was honest and helpful which helped make the experience much easier. Will definitely sell through them when the time comes. Thanks!!
Natalie was the agent involved in the sale of the house I purchased. She was wonderful to deal with, always available, highly efficient and totally approachable. Her work didn't end when we completed, but she also organised cleaning, decorating and other services for us after we moved in. I highly recommend her.
