Review summary

Richard James Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about customer service and expensive.

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Excellent Agency!

I had fantastic experience with this agency. The purchase was a challenge but Richard did everything in his control to simplify the matter. He was also very sincere and empathetic throughout and i will be using him again in the future.

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LF
We had a fantastic experience...

We had a fantastic experience with Richard James, especially with Natalie, who was exceptional throughout our sale and purchase. Her communication was outstanding, keeping us updated at every stage and ensuring everything moved forward smoothly. She showed real perseverance in handling any challenges, making the whole process feel seamless. Natalie’s friendly and approachable manner made a stressful time much easier, and we always felt confident that we were in great hands. We highly recommend Richard James to anyone looking to buy or sell a home!

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C
Richard James Will Be My First Choice

First time buyer, fully supported by Richard James Estate Agent's team. Particularly Richard, Stacey and April. A somewhat stressful experience because of an unfortunate home report however the Richard James team helped me and the sellers at every step. Very grateful and happy customer.

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All the team are fantastic sales with…

All the team are fantastic sales with Matt and luca and then tieing it up with Julia barrows. Richard James Old Town branch were recommended to me and although a little more expensive than others are well worth it. (you get what you pay for). Everyone keeps you informed every step of the way with viewings till sold. Julia with great communication between myself and the buyers definitely helped speed thing up. They give you contacts you may choose to use along the way with moving companies and solicitors etc of which very good and efficient. I all made this what is said to be the most stressful time in your life alot easier and not so stressful. Thank you to all. Worth your weight in gold.

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All reviews

230 total • Write a review

Showing 91 - 100 of 226 reviews
DR

Outstanding service

Outstanding service; professional, knowledgeable, flexible, very responsive. Would definitely recommend them.

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R

Lettings

Anthony dealt with my property excellently. He went above and beyond to find quality tenants and ensured I was informed every step of the way. Great communication and very trust worthy. I’d definitely recommend them!

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SR

Recently moved using Richards James…

Recently moved using Richards James with Anthony Cooper as my agent. The whole process was as easy as ever thanks to the tenacity and genuine customer care Anthony evokes. He's a brilliant agent and a credit to Richard James

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L

Great service from Anthony Cooper

I dealt with Anthony Cooper on a rental. He was incredibly well organised, responsive and helpful throughout the process. I have only positive things to say about him.

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CG

Wow! Amazing!

Wow! What an amazing experience with Anthony Cooper who made a stressful moving experience such a breeze. I highly recommend Richard James Estate Agents, they’re professional and give great service. Can’t recommend enough!

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RC

Supportive, Responsive and Quick!

Thanks so much to Anthony at Richard James. Hugely supportive and helpful. Professional support around the clock made looking for a rental and sorting out all the paperwork so quick and easy. Issues with the property were sorted quickly and with no fuss. Would highly recommend!

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MW

I could not reccomend them enough

I could not reccomend them enough. They represented me on both the buy and sell side and nothing was ever too much trouble.

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TC

Don’t waste time - get to Richard James

We had a property that wasn’t getting any viewings with a competitor on the same high street. On the advice of our daughters who have had nothing but amazing things to say about Anthony their star letting agent, we switched. Within the same day he had shown a tenant who wanted to take it. Not only was it impossibly efficient, our tenant has proven to be a landlords’ dream; taking such great care of our property it looks even better than when he moved in! Very very happy with Anthony’s enthusiasm, friendliness and professionalism. Can’t recommend him enough and look forward to working with him at the next opportunity.

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AG

The best in the business in Mill Hill

The best in the business in Mill Hill. Seemless transaction on our sale (and they were amazing at keeping the pressure on throughout the chain). If you’re selling in Mill Hill then they are undoubtedly the best.

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N

Highly recommended

Richard helped me purchase the property. The communication has been excellent throughout. He has been absolutely exceptional in helping liaise with the vendor and speed up the process (we had a deadline), which went very smoothly. Much appreciated and highly recommended.

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