Review summary

Richard James Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

Excellent Agency!

I had fantastic experience with this agency. The purchase was a challenge but Richard did everything in his control to simplify the matter. He was also very sincere and empathetic throughout and i will be using him again in the future.

LF
We had a fantastic experience...

We had a fantastic experience with Richard James, especially with Natalie, who was exceptional throughout our sale and purchase. Her communication was outstanding, keeping us updated at every stage and ensuring everything moved forward smoothly. She showed real perseverance in handling any challenges, making the whole process feel seamless. Natalie’s friendly and approachable manner made a stressful time much easier, and we always felt confident that we were in great hands. We highly recommend Richard James to anyone looking to buy or sell a home!

C
Richard James Will Be My First Choice

First time buyer, fully supported by Richard James Estate Agent's team. Particularly Richard, Stacey and April. A somewhat stressful experience because of an unfortunate home report however the Richard James team helped me and the sellers at every step. Very grateful and happy customer.

All the team are fantastic sales with…

All the team are fantastic sales with Matt and luca and then tieing it up with Julia barrows. Richard James Old Town branch were recommended to me and although a little more expensive than others are well worth it. (you get what you pay for). Everyone keeps you informed every step of the way with viewings till sold. Julia with great communication between myself and the buyers definitely helped speed thing up. They give you contacts you may choose to use along the way with moving companies and solicitors etc of which very good and efficient. I all made this what is said to be the most stressful time in your life alot easier and not so stressful. Thank you to all. Worth your weight in gold.

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All reviews

230 total • Write a review

Showing 81 - 90 of 226 reviews
LD
5 out of 5 stars

Outstanding service by Anthony Cooper!

Outstanding service by Anthony Cooper! Helpful advice and guidance. Listed the property to let, great photos, one block viewing, and the tenant moved in within the week. Thank you Anthony!

Date of experience: November 28, 2021

J

JK

US

5 out of 5 stars

When it comes to local knowledge and…

When it comes to local knowledge and expertise, these guys are top of their game. I had the pleasure of buying and selling with them in recent years, give them a challenge and they will not let you down.

Date of experience: November 22, 2021

Ja
5 out of 5 stars

Anthony Cooper was an absolute star…

Anthony Cooper was an absolute star from the very first phone call we had with him to rent out a flat . Nothing was too much trouble and his responses were prompt and always helpful . Could not recommend him highly enough Jo and Mark

Date of experience: November 22, 2021

S
5 out of 5 stars

Impressive from start to finish

From initially instructing Anthony through to the letting of the flat itself, he was extremely professional and I was particularly impressed with his communication and willingness to assist with whatever issues or help we had and needed.

Date of experience: November 18, 2021

W
5 out of 5 stars

House Rental

Anthony was great to deal with and very helpful with the whole rental process. I would highly recommend Anthony and the rest of the team at Richard James.

Date of experience: November 16, 2021

R
5 out of 5 stars

Excellent service and excellent team.

Excellent service and excellent team. The communication is excellent , all requests and questions are dealt with very efficiently. I would highly recommend to deal with Richard James generally and with Natalie Leon specifically as she works in a friendly and professionally way.

Date of experience: November 11, 2021

c
5 out of 5 stars

Great agents - highly recommend

I had the pleasure of working with Natalie on the purchase of our house. She was incredible and I genuinely believe without her we wouldn't have secured the property. Thank you so much for everything, your hard work is really appreciated.

Date of experience: November 3, 2021

ML
5 out of 5 stars

A truly outstanding personalised…

A truly outstanding personalised service, Richard was calm and reasurring in times of stress and found us the perfect house and buyers for our house. He responded quickly and helpfully to messages and requests. I cannot recommend him and Richard James Estates enough. Thank you!

Date of experience: October 7, 2021

M
5 out of 5 stars

Anthony Cooper went above and beyond to…

Anthony Cooper went above and beyond to make my experience as stress free as possible. He was there for me at every level and texts and phone calls were dealt with instantly. I would without any doubts whatever highly recommend Anthony and would use his services again in the future .

Date of experience: September 30, 2021

MS
5 out of 5 stars

Mr Antony from Richard James estate…

Mr Antony from Richard James estate agents is very professional and practical agent who helped us to get our flat in hill east London . He is very responsive to any issues.

Date of experience: September 17, 2021

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