My deliver was very smooth and professional
Very polite and helpful. Carried my bed inside didn’t need help. Great delivery.

9 months ago
Item arrived on time and undamaged.
9 months ago
Excellent service from start to finish 😊
9 months ago
Friendly courteous and helpful. Took the furniture upstairs which was great
9 months ago
Brilliant delivery staff and extremely helpful.
Very polite and helpful. Carried my bed inside didn’t need help. Great delivery.
Great service
The delivery people were excellent very efficient and helpful . One of the best delivery people I have had
Excellent service
Excellent service from start to finish, delivery couldn’t have been better. Delivery was put into the room I asked for with no hassle, brilliant service 👍
The delivery drivers were very kind and brought the rug to its place in my home up two flights of stairs.
Brilliant communication from receipt of my delivery to arrangements for delivery date, then text and email update on time slot to arriving and delivered all the doors into where we needed them 😀 Exemplary service thanks
The service was easy to book with a choice of delivery days The pre-visit administration was trouble-free, and the service was punctual on the day. However, there was a misunderstanding over the number of items for collection as the bed base consisted of two bases not one. I'm not sure how important this was.
Great communication, on time and very helpful delivery team. Gave me handy tips for putting the bed together too.
Brilliant service, smooth and easy. Highly recommend
Polite friendly and helpful delivery men. Delivered with care and attention and respect for my home . Thank you so much truly appreciated. Carried the packages to my bedroom for me and I would never have been able to do it on my own .
Excellent collection service. Kept me informed every step of the way. Called ahead to make sure someone was at home and arrived on time and without getting lost (most people find my house really hard to find). Two very friendly and helpful guys collected my item and immediately issued me with a proof of collection document. Very polite and well mannered and just made it a really easy and hassle-free transaction. Brilliant!
We were kept fully informed of our delivery from the moment we made our purchase. Communication was excellent and our chairs delivered in excellent condition.
Kept informed about arrival professional in their performance
Everything went well and on time delivered with care, reliable service would highly recommend as well good communication.
Great communication with regular updates on delivery schedule. Very polite and professional delivery team . My doors were delivered on time and in perfect condition. Well done Rheunus on a great service.
This is the second time I have had contact with this company. I must say they have been on time or ahead of time, very pleasant ,respectful of my property and the communication throughout is excellent . Supplied with the mobile number for the delivery people during the process .
Kept informed of exact delivery time. Delivery men were very helpful and polite
Kept up to date with ETA.
The delivery drivers were so helpful and polite.
Based on analysis of 29 reviews rated 1-2 stars for Rhenus Home Delivery UK
“I’ve received dozens of deliveries in the last week alone to my new address, no delivery company had problems finding...”
“They arrived on time”
“I paid for a mattress collection through collect your old bed”
“I cannot re set a date”
“Links never work, 1 text saying delivery is due the next day, another saying it’s cancelled, their IT system is obvio...”
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Rhenus Home Delivery UK specializes in providing 2-man handling services for the delivery of furniture, household appliances, and mattresses across the United Kingdom. The company is part of the Rhenus Group, which offers a wide range of logistics and supply chain solutions. Rhenus Home Delivery focuses on ensuring that large and heavy items are delivered safely and efficiently to residential customers. The target market for Rhenus Home Delivery includes online retailers, manufacturers, and other businesses that require reliable last-mile delivery services for bulky products. By utilizing a dedicated team for handling and installing items, the company aims to enhance customer satisfaction through careful and professional delivery services. For more information, potential customers can visit their website at www.rhenus-home-delivery.co.uk.
Rhenus Home Delivery UK receives overwhelmingly positive feedback, with many reviewers praising the excellent communication and timely deliveries. Customers appreciate the clear time windows provided before delivery, often receiving updates via text or email, which helps them prepare for the arrival. The delivery staff are frequently described as friendly, polite, and efficient, going above and beyond by placing items in the desired locations and even removing packaging. However, a small number of reviews express concerns regarding delivery issues, including delays and service inconsistencies. Despite these minor complaints, the overall sentiment remains highly favorable, with many recommending Rhenus for their reliable and professional service. Overall, Rhenus Home Delivery UK is viewed positively by the majority of its customers.
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