Great customer service
Great customer service. They kept me informed until the consignment was across the threshold. Excellent thank you.

9 months ago
Item arrived on time and undamaged.
9 months ago
Excellent service from start to finish 😊
9 months ago
Friendly courteous and helpful. Took the furniture upstairs which was great
9 months ago
Brilliant delivery staff and extremely helpful.
Great customer service. They kept me informed until the consignment was across the threshold. Excellent thank you.
I was well informed - polite delivery people - a good experience Thank you
You’ve been to us 3 times in the space of a couple of weeks and every time the two men teams who arrive have been really good chaps. Friendly, helpful and professional. Our closest delivery depot is Birmingham so we always brummie chaps and I think they are a credit to Birmingham. Well done chaps, really appreciated.
Great service, kept me well informed throughout and provided information to help me prepare for the delivery. The delivery guys were great, very friendly and delivered to an upstairs room. Would definitely recommend!
Great service! Delivered on time and the delivery team were very friendly and helpful.
Great service, and good communication
Very pleasant respectful staff. Helpful. Good communication from delivery company. Kept well informed prior to delivery and during. Many thanks 🙏
Fantastic communication and delivered on time in perfect condition. Made sure we were aware of how to prepare for delivery. Brilliant experience
Good communication ahead of delivery and arrived on time and delivered the furniture to our chosen room carefully.
Delivered on time and helpful
Delivery on time and within time stated. Delivery men helpful and polite
Kind and kept me informed at all times.
Great communication keeping you updated with your timeslot and their expected arrival. The delivery people were very kind and helpful. Would definitely recommend.
Found our house! Fabulous!
Very good service. Kept us updated with delivery date and time. On delivery day confirmed delivery again and 5 mins before delivery texted to say how long they would be. Delivery drivers very pleasant
Delivery men
The men were polite, friendly and very informative about when they were arriving kept me up to date.
Polite, friendly, efficient . As one would expect!
Efficient and polite with good communication
the team were friendly and communication was great
Based on analysis of 29 reviews rated 1-2 stars for Rhenus Home Delivery UK
“I’ve received dozens of deliveries in the last week alone to my new address, no delivery company had problems finding...”
“They arrived on time”
“I paid for a mattress collection through collect your old bed”
“I cannot re set a date”
“Links never work, 1 text saying delivery is due the next day, another saying it’s cancelled, their IT system is obvio...”
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Rhenus Home Delivery UK specializes in providing 2-man handling services for the delivery of furniture, household appliances, and mattresses across the United Kingdom. The company is part of the Rhenus Group, which offers a wide range of logistics and supply chain solutions. Rhenus Home Delivery focuses on ensuring that large and heavy items are delivered safely and efficiently to residential customers. The target market for Rhenus Home Delivery includes online retailers, manufacturers, and other businesses that require reliable last-mile delivery services for bulky products. By utilizing a dedicated team for handling and installing items, the company aims to enhance customer satisfaction through careful and professional delivery services. For more information, potential customers can visit their website at www.rhenus-home-delivery.co.uk.
Rhenus Home Delivery UK receives overwhelmingly positive feedback, with many reviewers praising the excellent communication and timely deliveries. Customers appreciate the clear time windows provided before delivery, often receiving updates via text or email, which helps them prepare for the arrival. The delivery staff are frequently described as friendly, polite, and efficient, going above and beyond by placing items in the desired locations and even removing packaging. However, a small number of reviews express concerns regarding delivery issues, including delays and service inconsistencies. Despite these minor complaints, the overall sentiment remains highly favorable, with many recommending Rhenus for their reliable and professional service. Overall, Rhenus Home Delivery UK is viewed positively by the majority of its customers.
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