Really helpful staff who were happy to…
Really helpful staff who were happy to take everything back as the had been given the wrong information

9 months ago
Item arrived on time and undamaged.
9 months ago
Excellent service from start to finish 😊
9 months ago
Friendly courteous and helpful. Took the furniture upstairs which was great
9 months ago
Brilliant delivery staff and extremely helpful.
Really helpful staff who were happy to take everything back as the had been given the wrong information
What wonderful delivery drivers! They called me half an hour before they were due to arrive. They were friendly, polite and SO helpful. Even in this extreme heat they carried heavy boxes up TWO flights of stairs and were even respectful enough to take off their shoes without me having to ask. I haven't heard of Rhenus before but I hope to have many more dealings with them.
Great updates delivery on time really nice delivery guys
All was good than you
Great communication about timings of the delivery and the delivery itself was quick and easy.
Your delivery driver was delightful. Helpful and informative.
I would like to say a big thank you to the efficiency of Rhenus. Communication excellent with updates throughout. To both delivery gentleman being very curtesy and swift to place items in rooms of my choice. thank you.
Proszę uważać na tę firmę. Dostawa Agata Meble. 1. Umówiona była dostawa z wnoszeniem - przyjechała tylko 1 osoba. 2. Przewidywana data dostawy - 11:30 - dostawa koło 21.00. Nic nie zgadzało się z ustaleniami - brak informacji od kierowcy i z infolinii. Nie polecam. Oczywiście na skargę i reklamacje - brak odpowiedzi. Jak i przez Agata Meble tak i przez tę "firmę".
Very Helpufull delivery Guys. Cant thank them enough!! Brian
Great delivery. Bang on time & delivered with ease. Thanks!
Very good, friendly and polite
The two chaps were very polite and helpful. They were able to find my property and take all the items to the 3rd floor.
Can’t grumble. Two delivery people. Both pleasant and professional. On time and were happy to pop the large item down the side gate for me. Thank you
this is the second time I have had the misfortune of dealing with this ATROCIOUS company. First time I have confirmation from the furniture company on the other end of the delivery that rhenus is a nightmare to deal with, I wasted several days missing work, and I accidentally used them again as they were hidden by a company called collectyourbed. They no showed and are impossible to reach leaving me with a nightmare situation in a flat I was just about to leave with a letter and go overseas, which now has two large beds in a small room.
Collecting a faulty mattress, we were kept superbly well informed and reminded on timing. The two gents were exactly on time, friendly and efficient, and we have a clear hall back again!
Fantastic, good delivery, staff friendly and helpful
Was given initial 2 hour window for collection of mattress and pillow. Received phone call 20 mins prior to arrival. The two guys that came to collect items where both extremely friendly and professional.
Came on time
I've had 2 deliveries in the past 2 weeks by these guys and they've been amazing. Gave plenty of notice as to when they're going to arrive and happy to move everything up 2 flights of stairs to save me struggling. Lovely and polite 😊 thank you
The guys were super efficient and delivered the bed and mattress to my bedroom with the absolute minimum of fuss.
Based on analysis of 29 reviews rated 1-2 stars for Rhenus Home Delivery UK
“I’ve received dozens of deliveries in the last week alone to my new address, no delivery company had problems finding...”
“They arrived on time”
“I paid for a mattress collection through collect your old bed”
“I cannot re set a date”
“Links never work, 1 text saying delivery is due the next day, another saying it’s cancelled, their IT system is obvio...”
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Rhenus Home Delivery UK specializes in providing 2-man handling services for the delivery of furniture, household appliances, and mattresses across the United Kingdom. The company is part of the Rhenus Group, which offers a wide range of logistics and supply chain solutions. Rhenus Home Delivery focuses on ensuring that large and heavy items are delivered safely and efficiently to residential customers. The target market for Rhenus Home Delivery includes online retailers, manufacturers, and other businesses that require reliable last-mile delivery services for bulky products. By utilizing a dedicated team for handling and installing items, the company aims to enhance customer satisfaction through careful and professional delivery services. For more information, potential customers can visit their website at www.rhenus-home-delivery.co.uk.
Rhenus Home Delivery UK receives overwhelmingly positive feedback, with many reviewers praising the excellent communication and timely deliveries. Customers appreciate the clear time windows provided before delivery, often receiving updates via text or email, which helps them prepare for the arrival. The delivery staff are frequently described as friendly, polite, and efficient, going above and beyond by placing items in the desired locations and even removing packaging. However, a small number of reviews express concerns regarding delivery issues, including delays and service inconsistencies. Despite these minor complaints, the overall sentiment remains highly favorable, with many recommending Rhenus for their reliable and professional service. Overall, Rhenus Home Delivery UK is viewed positively by the majority of its customers.
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