Good Communication throughout the…
Good Communication throughout the process!

9 months ago
Item arrived on time and undamaged.
9 months ago
Excellent service from start to finish 😊
9 months ago
Friendly courteous and helpful. Took the furniture upstairs which was great
9 months ago
Brilliant delivery staff and extremely helpful.
Good Communication throughout the process!
Quite simply, helpful and efficient.
My delivery was on time and very helpful delivery men
Delivery early and by two lovely young men thank you
Quick and speedy response
The drivers delivered friendly and efficient service from start to finish- quick drop off that was on time, and on the earlier side of the delivery window too which was greatly appreciated as I was working from home. Consistent and transparent communication on delivery status on email & WhatsApp as well. Would definitely be happy to see this delivery company’s name in my email on future deliveries.
Very quick and efficient service from the 2 guys even though they got lost they found us and the delivery went well
Delivery was on time, guys were very polite and carried heavy bed up some awkward stairs to the bedroom. I would definitely recommend.
Fantastic! Brought package all the way up!
On time, called when 10 mins. Away and very helpful
Very helpful and professional drivers. Kept me well informed on progress and the app was great. All good!
The drivers were fab
Delivery made no fuss even took to garage for me very pleasant staff
Really helpful delivery took box upstairs and removed faulty mattress away , chaps pleasant and helpful 5 stars
Fast and accurate delivery, Drivers are accommodating
Great delivery drivers. Kept informed all throughout and product delivered as advised. Good service
What made this a great delivery experience was the people who delivered it. Very polite and helpful and I was kept well up to date with times for delivery could not fault anything
Kept me up to date with time of arrival and phoned when they couldn't find the house (not unusual). Very polite and delivered inside exactly where I wanted the parcel.
Very friendly, polite and speedy at the mattress collection task. Respectful of our property/decor and they were efficient at getting the mattress down 3 flights of stairs.
Great communication and both delivery drivers were very friendly and helpful as my address is not the easiest to access
Based on analysis of 29 reviews rated 1-2 stars for Rhenus Home Delivery UK
“I’ve received dozens of deliveries in the last week alone to my new address, no delivery company had problems finding...”
“They arrived on time”
“I paid for a mattress collection through collect your old bed”
“I cannot re set a date”
“Links never work, 1 text saying delivery is due the next day, another saying it’s cancelled, their IT system is obvio...”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Rhenus Home Delivery UK specializes in providing 2-man handling services for the delivery of furniture, household appliances, and mattresses across the United Kingdom. The company is part of the Rhenus Group, which offers a wide range of logistics and supply chain solutions. Rhenus Home Delivery focuses on ensuring that large and heavy items are delivered safely and efficiently to residential customers. The target market for Rhenus Home Delivery includes online retailers, manufacturers, and other businesses that require reliable last-mile delivery services for bulky products. By utilizing a dedicated team for handling and installing items, the company aims to enhance customer satisfaction through careful and professional delivery services. For more information, potential customers can visit their website at www.rhenus-home-delivery.co.uk.
Rhenus Home Delivery UK receives overwhelmingly positive feedback, with many reviewers praising the excellent communication and timely deliveries. Customers appreciate the clear time windows provided before delivery, often receiving updates via text or email, which helps them prepare for the arrival. The delivery staff are frequently described as friendly, polite, and efficient, going above and beyond by placing items in the desired locations and even removing packaging. However, a small number of reviews express concerns regarding delivery issues, including delays and service inconsistencies. Despite these minor complaints, the overall sentiment remains highly favorable, with many recommending Rhenus for their reliable and professional service. Overall, Rhenus Home Delivery UK is viewed positively by the majority of its customers.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.