9 months ago
Item arrived on time and undamaged.
9 months ago
Excellent service from start to finish 😊
9 months ago
Friendly courteous and helpful. Took the furniture upstairs which was great
9 months ago
Brilliant delivery staff and extremely helpful.
Door arrived exactly when the driver said it would. Kept in touch all through the process. Jack was very pleasant and helpful. Door was in perfect condition. Highly recommend this delivery company.
Great friendly service
Very nice, courteous guys. They went the extra mile and carried 4 very heavy fire doors up two flights of stairs for me!
On time. Fast efficient and friendly service
Perfectly on time. Very efficient and helpful. Thank you.
Arrived at advertised time. Good communication leading up to delivery. Nice delivery guys
Good comms, on time, polite staff. All good.
Very helpful and polite delivery team and great communications throughout the whole process.
Turned up on time Polite
efficient and punctual
The lads were great very polite and very helpful on time
Kept informed of delivery date and time Delivery staff courteous and friendly. Delivery spot in time and day estimated.
The delivery guys were excellent again!
Very friendly and helpful 👌
Excellent communication, I Was kept up to date with delivery via emails and even a phone call when delivery drivers arrived, they were brilliant and carried my parcel up to my 2nd floor apartment for me, they were helpful and friendly, excellent service 🌟🌟🌟🌟🌟
Great communication Great care taken with large heavy parcel Great customer support
Terrific guys. Measured the Pinch points first. Polite, efficient good st their jobs.
They phoned before arrival so we knew when to expect delivery. The guys were really helpful as I live in a 3 storey house and they took the mattress up 2 flights of stairs and round some tight spaces! They were also friendly and polite.
Excellent quality furniture. Very efficient delivery, kept in touch with times etc. Very polite and friendly staff.
Great Service, speedy delivery and excellent communication from the get go.
Based on analysis of 29 reviews rated 1-2 stars for Rhenus Home Delivery UK
“I’ve received dozens of deliveries in the last week alone to my new address, no delivery company had problems finding...”
“They arrived on time”
“I paid for a mattress collection through collect your old bed”
“I cannot re set a date”
“Links never work, 1 text saying delivery is due the next day, another saying it’s cancelled, their IT system is obvio...”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Rhenus Home Delivery UK specializes in providing 2-man handling services for the delivery of furniture, household appliances, and mattresses across the United Kingdom. The company is part of the Rhenus Group, which offers a wide range of logistics and supply chain solutions. Rhenus Home Delivery focuses on ensuring that large and heavy items are delivered safely and efficiently to residential customers. The target market for Rhenus Home Delivery includes online retailers, manufacturers, and other businesses that require reliable last-mile delivery services for bulky products. By utilizing a dedicated team for handling and installing items, the company aims to enhance customer satisfaction through careful and professional delivery services. For more information, potential customers can visit their website at www.rhenus-home-delivery.co.uk.
Rhenus Home Delivery UK receives overwhelmingly positive feedback, with many reviewers praising the excellent communication and timely deliveries. Customers appreciate the clear time windows provided before delivery, often receiving updates via text or email, which helps them prepare for the arrival. The delivery staff are frequently described as friendly, polite, and efficient, going above and beyond by placing items in the desired locations and even removing packaging. However, a small number of reviews express concerns regarding delivery issues, including delays and service inconsistencies. Despite these minor complaints, the overall sentiment remains highly favorable, with many recommending Rhenus for their reliable and professional service. Overall, Rhenus Home Delivery UK is viewed positively by the majority of its customers.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.