Very efficient delivery and nice staff
Very efficient delivery and nice staff

9 months ago
Item arrived on time and undamaged.
9 months ago
Excellent service from start to finish 😊
9 months ago
Friendly courteous and helpful. Took the furniture upstairs which was great
9 months ago
Brilliant delivery staff and extremely helpful.
Very efficient delivery and nice staff
Arrived on time kept up to date on delivery times friendly delivery service
Excellent collection of a faulty mattress. I was kept updated on their eta although the app seemed to freeze at times. The driver called when he was 10 minutes away. Two lovely, polite and conscientious young men wrapped it up and took it away. Very smooth untroubled process and I will definitely use Rhenus next time I need something delivered.
Great communication / easy to organise delivery
Delivery company contacted me to keep me informed of delivery date and the day before provided me with a time slot. The day of delivery they let me know they were on their way. Brought all the boxes in and put them where I requested, really friendly deliver people.
On time, 2 man delivery which I had to pay for the larger item. Asked where my preference was to leave the boxes
Informed of a delivery date. Informed the day before of a time slot. Contacted by van with a 15 minute arrival time which was correct. Crew were happy and helpful. Could not have been better.
Really good communication. The driver was so helpful. Highly recommended
Very polite and very helpful
Excellent service and communication, polite and helpful staff.
Great service again, delivered within the allocated time slot. Both gentlemen polite and helpful.
Both delivery men were very nice, happy, chatty, courteous and nothing was too much trouble. They delivered our sofa on time and set it down in the room so all we had to do was remove the packaging. Thank you.
You cancelled delivery last minute, heard nothing since.
Delivery times were forwarded in advance. Exact time was per a telephone call from the driver. Driver very polite and helpful, placing items in area requested. Was to be a two man delivery but the one man managed fine.
Boys were class
Kept informed delivered on time and pleasant manner
Arrived on time in good condition
The notification was extremely good and the parcel was delivered on time.
Updated notification of the delivery progress! Efficient, polite, and professional staff. Amazing!
Really helpful guys!
Based on analysis of 29 reviews rated 1-2 stars for Rhenus Home Delivery UK
“I’ve received dozens of deliveries in the last week alone to my new address, no delivery company had problems finding...”
“They arrived on time”
“I paid for a mattress collection through collect your old bed”
“I cannot re set a date”
“Links never work, 1 text saying delivery is due the next day, another saying it’s cancelled, their IT system is obvio...”
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Rhenus Home Delivery UK specializes in providing 2-man handling services for the delivery of furniture, household appliances, and mattresses across the United Kingdom. The company is part of the Rhenus Group, which offers a wide range of logistics and supply chain solutions. Rhenus Home Delivery focuses on ensuring that large and heavy items are delivered safely and efficiently to residential customers. The target market for Rhenus Home Delivery includes online retailers, manufacturers, and other businesses that require reliable last-mile delivery services for bulky products. By utilizing a dedicated team for handling and installing items, the company aims to enhance customer satisfaction through careful and professional delivery services. For more information, potential customers can visit their website at www.rhenus-home-delivery.co.uk.
Rhenus Home Delivery UK receives overwhelmingly positive feedback, with many reviewers praising the excellent communication and timely deliveries. Customers appreciate the clear time windows provided before delivery, often receiving updates via text or email, which helps them prepare for the arrival. The delivery staff are frequently described as friendly, polite, and efficient, going above and beyond by placing items in the desired locations and even removing packaging. However, a small number of reviews express concerns regarding delivery issues, including delays and service inconsistencies. Despite these minor complaints, the overall sentiment remains highly favorable, with many recommending Rhenus for their reliable and professional service. Overall, Rhenus Home Delivery UK is viewed positively by the majority of its customers.
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