Friendly delivery drivers
They phoned up prior to collection. Advised they will be earlier and checked if it was OK. Friendly delivery drivers

9 months ago
Item arrived on time and undamaged.
9 months ago
Excellent service from start to finish 😊
9 months ago
Friendly courteous and helpful. Took the furniture upstairs which was great
9 months ago
Brilliant delivery staff and extremely helpful.
They phoned up prior to collection. Advised they will be earlier and checked if it was OK. Friendly delivery drivers
Friendly and very helpful. Turned up when I was told they would.
On the day the delivery men rang to give me a time of delivery and they were spot on ,very polite and helpful and I would recommend this company.
I ordered a cabinet from Jysk and was contacted by Rhenus Home Delivery with a date. What a brilliantly efficient delivery company! They sent regular updates on WhatsApp and phoned 15 minutes before arrival. Both guys were very friendly and polite.
Great job. Delivered by really friendly and polite team.
On time, kept me notified on eta. Nice chaps .
Kept me up to date with my delivery. Delivered on time by two very nice delivery guys
Outstanding delivery
True to their word the Company sent me a message the day before the delivery date giving me a two hour delivery window. On the day of delivery the delivery driver called to say that they were five minutes away. On arrival the two guys unloaded my items and placed them in the hallway for me. They were brilliant, very efficient and I would highly recommend the Company.
I was kept informed regarding my delivery, the delivery men were extremely helpful and called me 10 minutes before delivery, I received emails and texts prior to this
Delivered on time. Friendly, helpful driver.
Friendly and courteous delivery men. I was kept informed regularly about the delivery time, avoiding unnecessary delays. Overall a great customer service.
Great delivery, on time and efficient
On time and great service
Driver and mate were very curtious kept me up to date on when they would arrive, they delivered the packages with great care and respected my property when they delivered the boxes and put them in the exact place we wanted them
This delivery service is fantastic I recieved constant communications through email and wattsapp, clearly identifying the date and time of my delivery. 20 minutes before the delivery i recieved a telephone call confirmation. Parcels were intact, no damage and the driver and assistant were polite and helpfully. Highly recommended. Many thanks
Great service
Good communication throughout, pre call just prior to delivery. Delivered to the hallway. Happy customer
Honesty the best delivery company I have used. I don’t normally leave reviews but these guys were brilliant, the communication and updates were amazing and so prompt, they put some of the other big companies to shame.
This company delivered our Dusk order and can say they are the best delivery company I’ve ever experienced. So much communication, a small time slot which they stuck to and lovely delivery guys. Customer service phone numbers and emails to get straight through to someone. Great customer service and care which actually feels unusual these days!
Based on analysis of 29 reviews rated 1-2 stars for Rhenus Home Delivery UK
“I’ve received dozens of deliveries in the last week alone to my new address, no delivery company had problems finding...”
“They arrived on time”
“I paid for a mattress collection through collect your old bed”
“I cannot re set a date”
“Links never work, 1 text saying delivery is due the next day, another saying it’s cancelled, their IT system is obvio...”
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Rhenus Home Delivery UK specializes in providing 2-man handling services for the delivery of furniture, household appliances, and mattresses across the United Kingdom. The company is part of the Rhenus Group, which offers a wide range of logistics and supply chain solutions. Rhenus Home Delivery focuses on ensuring that large and heavy items are delivered safely and efficiently to residential customers. The target market for Rhenus Home Delivery includes online retailers, manufacturers, and other businesses that require reliable last-mile delivery services for bulky products. By utilizing a dedicated team for handling and installing items, the company aims to enhance customer satisfaction through careful and professional delivery services. For more information, potential customers can visit their website at www.rhenus-home-delivery.co.uk.
Rhenus Home Delivery UK receives overwhelmingly positive feedback, with many reviewers praising the excellent communication and timely deliveries. Customers appreciate the clear time windows provided before delivery, often receiving updates via text or email, which helps them prepare for the arrival. The delivery staff are frequently described as friendly, polite, and efficient, going above and beyond by placing items in the desired locations and even removing packaging. However, a small number of reviews express concerns regarding delivery issues, including delays and service inconsistencies. Despite these minor complaints, the overall sentiment remains highly favorable, with many recommending Rhenus for their reliable and professional service. Overall, Rhenus Home Delivery UK is viewed positively by the majority of its customers.
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