ReVamp Electronics is a consumer electronics retailer that specializes in refurbished and renewed electronic devices. The company offers a range of previously owned electronics that have been restored to working condition, potentially including smartphones, tablets, laptops, and other consumer technology products. ReVamp Electronics focuses on providing customers with cost-effective alternatives to new electronics while extending the lifecycle of electronic devices.
ReVamp Electronics has a mixed customer experience.
ReVamp Electronics receives mixed feedback from customers, with both praise and criticism present. Positive notes frequently include revamp, easy, service, electronics.
Read full summaryShow less
Critical feedback often cites phone, never, send, sent. Overall sentiment is balanced at 3.2 stars based on 13 reviews.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.2
13
100%
● Low
3.2 / 5 overall
=
13 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jan 2025.
Last 3 months
1.0
12-month avg
1.0
All-time
3.2
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Apr 24
1.0
1
May 24
—
0
Jun 24
—
0
Jul 24
—
0
Aug 24
—
0
Sep 24
—
0
Oct 24
—
0
Nov 24
—
0
Dec 24
1.0
1
Jan 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 13 most recent reviews.
Top praiseof 7 positive reviews
Fast & efficient71%
5 mentions
Easy to use57%
4 mentions
Customer service43%
3 mentions
“Very pleased with my experience”
On “Fast & efficient” · Oct 15, 2020
Top complaintsof 6 negative reviews
No response33%
2 mentions
Response time33%
2 mentions
Fake33%
2 mentions
“I'm not happy that my lowest choice for rating is 1 star”
On “No response” · Jan 20, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
Overall rating and review count for this company and similar companies
I'm not happy that my lowest choice for rating is 1 star.
They deserve -5 stars.
They have been ripping me off since December 2023, every month, approximately $26 for a round refill razor blade that I NEVER agreed to! I have tried countless times to cancel, both emails and phone calls, but no response. I turned to PayPal for help, but they just sent me to a selection of ReVamp sites.
Fraud! AVOID REEVAMP IN DUBAI!
They sell fake iphones! First time they gave the phone with SIM card issue, couldn’t use it for calls. Then they change it to a new phone with camera problems! We couldn’t make a video/photo. It was present for mom to other country. It was difficult to send it there and send back two times and very disappointing, because it was a birthday gift. We sped more money to fix the phone and spent all our nerves. They don’t give money back after 2 weeks, only “new” fake phone. So don’t even think to deal with them!!!
charging me a monthly fee and i only ordered one time deal. You owe me $23.99. or send me the product you charged me for......I have never gotten it. Your quick reply is appreciated.
ReVamp Electronics offers a wide range of consumer electronics including smartphones, tablets, laptops, gaming consoles, headphones, smart home devices, and accessories. We carry both new and refurbished products from major brands like Apple, Samsung, Sony, and Microsoft.
What are your store hours?
We are open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM. Holiday hours may vary, so please call ahead during major holidays.
Do you offer repair services?
Yes, we provide repair services for smartphones, tablets, laptops, and gaming consoles. Our certified technicians can handle screen replacements, battery issues, charging port repairs, and software troubleshooting.
What is your return policy?
We offer a 30-day return policy on new items and 14 days on refurbished products. Items must be in original condition with all accessories and packaging for a full refund.
All 9 questions →Show fewer questions
Do you buy used electronics?
Yes, we purchase used electronics in good working condition. We offer competitive prices for smartphones, tablets, laptops, gaming consoles, and select accessories based on current market value and condition.
What payment methods do you accept?
We accept cash, all major credit cards (Visa, MasterCard, American Express, Discover), debit cards, and digital payments like Apple Pay and Google Pay. We also offer financing options for purchases over $500.
Do you offer warranties on your products?
New products come with manufacturer warranties, and we provide a 90-day warranty on refurbished items. Extended warranty plans are available for purchase on most electronics.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
More than 70% of the screen was damaged, We sent the vendor the defective screens and USPS couldn't delivery and returned back to us. The vendor said he can't send us the return shipping label after requesting a label. Need to file a claim. Bad customer service and such a waste of time.
Scammers! BEWARE!! I sold them my brand new Iphone 11 pro max and they said that the package I sent to them was empty. They said they have a video to prove it but then ghosted me when I asked for the video. Avoid this shady company at all costs I am now out over $1,000. The other 2 reviews must be Fake and written by them.
You can reach us by phone at (555) 123-4567, email us at [email protected], or visit our store location. We typically respond to emails within 24 hours during business days.
Do you offer price matching?
Yes, we offer price matching on identical new products from authorized retailers. The competitor's price must be current, in-stock, and from a local or major online retailer with the same warranty terms.
About ReVamp Electronics
ReVamp Electronics is a consumer electronics retailer that specializes in refurbished and renewed electronic devices. The company offers a range of previously owned electronics that have been restored to working condition, potentially including smartphones, tablets, laptops, and other consumer technology products. ReVamp Electronics focuses on providing customers with cost-effective alternatives to new electronics while extending the lifecycle of electronic devices.