Review summary

REM-Fit receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

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I have bought 2 mattresses recently …

I have bought 2 mattresses recently absolutely brilliant 👏. I would reccomend to anyone you get what you pay for .

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RH
Good product, bad service

The mattress is good, but the service was really bad. - I was only informed that selecting a date and time wasn’t possible after purchase, even after selecting it at checkout. Made moving day to my new house stressful. - Order was inadvertently cancelled without my knowledge, resulting in a change of delivery date. - Mattress turned up but the pillows I’d also ordered weren’t delivered with it. I’m still waiting on these

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500 Ortho Hybrid issues from 18 months

I am writing this review after owning the mattress for 6 years. I purchased the 500 Ortho Hybrid in 2019. This was the best mattress I had ever slept on however 2 years later I contacted this company to alert them to the fact the mattress was starting to noticeably dip where our bodies lie. As the mattress is guaranteed for 15 years they sent an assessor round who only measured the surface of the mattress and decided the mattress was OK. We are now 6 years down the line and the mattress has dipped considerably. The centre of the mattress is still in perfect condition and is very comfortable, however where our bodies lie the inside of the mattress has severely compressed causing a lot of discomfort. I asked for another assessment but was told they would set up an appointment and if no issues were found we would have to pay a £40 call out fee. I have been dealing with the assessors who have confirmed that although they do some compressions tests they can't confirm if the compression we are experiencing will be enough to justify a refund. So to sum up I would not waste your money buying this mattress because after a couple of years you may need a new one!! If you buy a sprung mattress it will stand the test of time much better than foam (in my 57 years of experience)!

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M
Rem Fit Bamboo Charcoal Pillow

purchased 23/6/25 - quick delivery - excellent packaging - the best pillow i have ever owned by far! - only had it just over 2 weeks but yeah, i am thoroughly impressed!. Great height, supportive, a joy to sleep on - good for back or side sleeping - compliments my memory foam mattress - impressed! - great investment!

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Showing 361 - 370 of 996 reviews
N

Great company with excellent price for…

Great company with excellent price for cooling pillow

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DC

Very good and very comfortable

Very good and very comfortable

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JC

Excellent communication

Excellent communication, fast delivery. Bed has been opened but not used yet as we are still renovating bedroom but it looks great and feels great to touch. Will update next week when we finally get to use it.

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la

Perfect pillow for me

Perfect pillow for me, accurate description and in my personal opinion worth the money Have wasted money too many times on cheaper pillows.

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PT

Excellent mattress and delivery

Excellent mattress and delivery

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BS

Good product and efficient Delivery But...

Good product and efficient Delivery Not so good Multiple emails which could all be on a single email. Ongoing daily emails- from the day of deivery advertisong mattresses - Ive just bought what I need,

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SL

Hybrid beds are better than pure memory foam!

These hybrid beds are firm, but super comfy. They don't get overheated the same way as our previous instant memory foam mattress. Delivery was on time and efficent.

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MW

Fantastic Mattress

Great company and excellent mattresses. I bought the 600 lux in Jan and it is the most comfortable mattress I have ever had. So I have just ordered the 400 for my caravan a bit softer to try it in holiday! I had an issue with delivery and price changed but customer service sorted it out for me quickly thanks Amy! I now plan to replace all my mattresses with RemFit ones.

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La

I love my new mattress

I love my new mattress. It did take a couple of weeks to get used to it, but I expected that. It's so comfy now. I can't wait to go to bed at night. I chose the 400

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LS

A wonderfully comfortable mattress and…

A wonderfully comfortable mattress and excellent delivery

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