Reliance Water Heater Reviews

Been using their services for years and they've never let me down. Always honest about what needs to be fixed and what can wait.

The actual repair work was done well and the technician knew what he was doing. My only complaint is that they had to reschedule twice due to parts availability. Communication could have been better about the delays.

The technician was knowledgeable and fixed the problem, but I felt a bit rushed during the service call. The price was fair and the work seems solid, but the customer interaction could have been more thorough.

From the initial phone call to the completed installation, everyone was courteous and helpful. The technician arrived on time and cleaned up after the job. Very satisfied with the whole experience and would definitely use them again.

The crew that came to install my new water heater was professional and worked efficiently. They protected my floors and cleaned up completely when finished. The unit has been working flawlessly for three months now.

Had my water heater replaced last month and the technician was professional and knowledgeable. The installation was clean and efficient, and they explained everything clearly. The new unit has been working perfectly so far.

While the technician did fix the issue, I felt the service charge was too high for what was essentially a simple repair. The work was done correctly but I expected better value for the money.

Water heater went out on a Friday evening and they had someone out first thing Monday morning. New unit installed and working great. Highly recommend their prompt service.

Had an issue with my water heater six months after installation and they came back to fix it under warranty at no charge. Shows they stand behind their work.

Overall happy with the service but they arrived about 30 minutes late to the appointment. The technician was skilled and explained everything well. Would use them again despite the timing issue.

Called them for an emergency repair and they came out the same day. Fixed the issue quickly and the price was reasonable.

The quality of work was excellent and the technician was very thorough in explaining the problem. However, the cost was higher than I expected compared to other quotes I received. The warranty coverage is good though, which gives me peace of mind.