Over a year ago
All the team members which I dealt with were friendly and efficient. When I explained what kind of car I needed, my requirements were met quickly and the contract explained clearly. Due to a need to e... See more
Over a year ago
So easy,the service was second to none and the car was nice 👍
Over a year ago
New system didn't take my booking initially, I had a number, but the had nothing on their system. Staff at the airport, made it effortless to get it sorted out
The process from start to finish was easy. The website showed me the cost to hire the car. When I got to the airport, the team member was friendly and helped me to get my car. The car was clean and not damaged. When I returned the car, the team member greeted me and took the car keys from me.
Price was a bit high. But the car was nice and it was the cleanest car Ive ever rented in Australia.
Thank you Belinda at Melbourne airport 2 weeks ago. You were amazing. You waiting for us after we missed our first flight and arrived late. Forever grateful!!
Excellent prices and the service is magnificent. I'm very satisfied. Thank you You deserve 10 star from me ❤️
Easy to sort, no problems with the hire process or car. Can't fault the two guys that sorted our car. Thumbs up 👍👍
Cars are always clean and well presented Staff always cheerful
Kind, very kind
Good service
No complaints about the car we got what we asked for compared to some of the other rental car places. Customer service was great when we picked up the car. We will rent from them again
Lisa and the team are outstanding Definitely our rental company of choice Great service and great vehicles every single time We feel well looked after Thank you
Everything went smoothly-good service, good price.
1 star is really a bit generous! I telephoned to make a reservation for a car which I needed urgently to replace a car which had broken down. When I arrived at the depot, car was still being prepared -a minor inconvenience but still frustrating However, worse was to come! I then went to the office and completed all the paperwork, and the end of the process I was asked to provide a second form of identification showing my home address. At no time until that point was I told that such information would be necessary. It would have been easy for me to bring the required information from home had I been told. I offered to provide alternative means of identification, or to look up my professional registration on the Internet, which included my work address but no that was deemed to be sufficient.The staff were unable or inflexible to be able to find a solution which provided you with reassurance required, whilst allowing me to hire a car. I was told by the manager the woman who had taken my phone call had informed me, but I can assure you that she had not. I therefore wasted about an hour unsuccessfully trying to hire a car before walking out with nothing but frustration.
Nav system not working, no radio for the 16hr journey, designated delivery carpark was too low for the van
Easy to book. Vehicle presented in a spotless condition. Flexible with time of return. We were able to return the vehicle after work hours and finalize the return formalities the next morning.
The friendly customer service Steve the manager in Townsville Airport rentals leads the way with his staff felicity and korbin with high regards of customer service I appreciate the effort's to make me comfortable every time I hire a Car. Thanks Enterprise Car Rentals Townsville Airport. Kind Regards Morris
We rented a car for 5 days from Redspot (Enterprise) Car Rentals in Hobart. Ebony, the front of house Representative was super efficient, super pleasant, super courteous, and made the entire process of renting the car super easy. The car was clean and suited our needs superbly. Ebony, thank you for your help.
Fantastic service, helpful staff, had a great experience overall Would highly recommend this company Regards Janine
Mohammad was great to deal with!
I was given such a good price I didn’t even look elsewhere, Matt at the Launceston city office was friendly and helpful.
Mohammed is a great manager with great service always gets me to come back every time I am in need for a car van or truck his got my back ! Thank you
Based on analysis of 71 reviews rated 1-2 stars for Redspot Car Rentals
“I booked a car in Perth with Enterprise, they were lovely when I picked it up, fine when I dropped it off with no dam...”
“Absolutely useless Hired a car for Port Lincoln 4 day break 10 mins before going to airport sent us long text includi...”
“After 16 months of hiring car and returning vehicle 6 days into 14 day lease because of breakdown and given replaceme...”
“Redspot took $5544 from my card 3 weeks after I returned the car”
“After 16 months of hiring car and returning vehicle 6 days into 14 day lease because of breakdown and given replaceme...”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Redspot Car Rentals is an Australian car hire provider that offers a diverse fleet of new model rental vehicles across multiple locations in the country. The company caters to both leisure and business travelers, providing convenient car rental solutions at various airports and city centers, including popular destinations like Sydney, Melbourne, Brisbane, and Canberra. Customers can easily book their rentals online through the company’s website, www.redspot.com.au, allowing for a seamless and efficient rental experience. With a focus on affordability and accessibility, Redspot Car Rentals aims to meet the transportation needs of individuals and groups seeking reliable vehicle options for their journeys. The company’s extensive range of vehicles includes options suited for different travel requirements, ensuring that customers can find the right car for their specific needs.
Redspot Car Rentals receives high praise for its friendly and efficient service, with many customers highlighting the smooth booking process and the helpfulness of staff members. Reviewers frequently mention the ease of communication and the quality of vehicles, noting that cars are well-maintained and clean. However, some customers express frustration with issues related to billing and booking errors, such as unexpected charges and difficulties in retrieving reservations. While the majority of experiences are positive, with many stating they would recommend Redspot for its excellent service, there are notable complaints regarding customer service responsiveness and clarity in billing practices. Overall, Redspot Car Rentals is viewed positively, but there are areas for improvement in handling customer concerns.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.