Redspot Car Rentals Reviews

Polite, very helpful staff. No hassles, very smooth problem free experience. Brand new car.

This company is horrendous. They lie to you and promise one thing and do another. Their customer service is equally appalling and distressing. They treat customers very poorly and in a dictatorial fashion by making rude remarks. Our refund has not be returned yet even though we were promised it would be. When they tell you that it will be returned it should be returned on time. But they keep delaying and delaying and then process only a partial refund. I will not trust this company and give them any business in the future as they are untrustworthy. They also have zero customer service because when you call their customer care number it just goes to one of their locations and the reps that answer are incredibly rude and threatening. They try to bully the customer by withholding information from them. Please think before renting with this unethical company.

Very Good Friendly people Very Good Professional Service

The to young guys were fantastic and made the experience very simple

made it easy to find correct car

found the right vehicle for our trip. wonderful support during the trip.

very helpful, no hic ups at all, cheers

Easy and helpful services by the staffs

Excellent customer service and very accommodating. Professional staffs that prioritizing customer.

Was told I can only hire the care if I take complete cover for the car.

The customer experience with rental was quick. Straight to the point. The drop off was really quick also. Whole experience was great 5/5

Great great

Service was great once they opened. I had an 8am pick up but was not told that was when they opened. A half hour wait due to the queuing. Would use again, but keep this fact in mind. Very accommodating about late return - same day.

We phoned rather than booking on line. The lady was very helpful and found us the right car at the right price.

We rented directly at the airport and got great customer service and a very fair price for a spontaneous 3-week car rental. We got a hybrid car that was performing perfectly during our stay and was perfect for our needs during the trip. Thanks to the guys at Perth airport!

Terribly unhelpful company. I have sent multiple requests to their claims department for information needed as part of an insurance claim. I have had one response, in nearly two months of chasing, with only half of the requested information provided. I have been continually ignored since, despite attempts to escalate including to their customer service team. Having used other car rental companies in the area, I highly recommend avoiding this one and choosing one of those other companies!

good..that were unlimited km travel that the plus...but the excess are too high. ofcourse no one expected anything to happen during vacation.if you can consider it.....hope to see you again but in different state.

A great car. Easy and convenient to drive. A good lady at the reception who helped us. Only problem was there was no sign where "Retspot" was. But we finaly found it.

Great customer service