Excellent service customer service
Excellent service customer service. The network It is in the testing process for now
RedPocket Mobile receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
Excellent service customer service. The network It is in the testing process for now
RP CS Stephen was able to solve my issue and get my phone working back for me. Thank you so much. I would hope to talk to you every time I need help!!
The costumer service is fast and very helpfull. Their plans are budget friendly and works perfectly find everywhere I go. That I recommend it, Sure 100%
Excellent coverage! Very friendly and professional customer service.
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redpocket.com999 total • Write a review
RP CS Jennie was very helpful in the assistance. She was supportive and handful.
Date of experience: July 20, 2023
CS Stephen was a huge help. Super quick and solved my problem. Very professional.
Date of experience: July 20, 2023
Great customer service and quick delivery !
Date of experience: July 19, 2023
Very good product and good service. CS Leslie is very helpful.
Date of experience: July 18, 2023
So far, the best value and service! Still unbeatable!
Date of experience: July 18, 2023
This was my 4th call. Can make calls, but cannot receive them. Still no resolution. I would not recommend Red Pocket at this time.
Date of experience: July 17, 2023
I've been very happy with the switch.
Date of experience: July 13, 2023
They are just like every other company that claims to have "unlimited" data. They don't! There is a clause in the terms that says, "Unlimited doesn't mean unreasonable" and that they can change your plan at any time without notice. Well, unreasonable seems to be 5 or 6 GB of data a month I guess, because at a little over 5 gigs they shut my data OFF (I only had 4 days until the month was up too, so I didn't use that in a couple of hours or anything). It wasn't throttled it was shut off. I got on the chatbot and finally got to a technician and she reset my data and sent me the link to the unreasonable term. It stayed on for a day and then was shut off again. I got this to try the service for a month, because I was thinking about switching all my phones over, but I'm not, because they seem to be doing the ole bait and switch when you actually use the service.
Date of experience: July 13, 2023