Excellent service customer service
Excellent service customer service. The network It is in the testing process for now
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4.4
Great
999 reviews
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💬Hasn't replied to negative reviews
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Review summary
RedPocket Mobile receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
RP CS Stephen was able to solve my…
RP CS Stephen was able to solve my issue and get my phone working back for me. Thank you so much. I would hope to talk to you every time I need help!!
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Redpocket Mobile Service
The costumer service is fast and very helpfull. Their plans are budget friendly and works perfectly find everywhere I go. That I recommend it, Sure 100%
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Excellent coverage
Excellent coverage! Very friendly and professional customer service.
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Company details
Information provided by various external sources
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Contact info
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Website
redpocket.com
All reviews
999 total • Write a review
Showing 841 - 850 of 995 reviews
J
RedPocket is far and away better than Tracfone
After TracFone denied the number transfer, I got on the phone with the first Redpocket rep, explained what was happening and that TracFone did this to my husband's transfer 3 months earlier and he immediately got Redpocket porting to make the transfer. Perfect service!!!! And, I am very happy with the plan I have and connection. Thank U!!!!!
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NY
Thanks for the excellent service!
I would like to praise a customer service representative Ven for being very professional, and patient while helping me with making my phone line work. The company should be proud to have such excellent employee. Thank you so much! Natalya Yakubovsky.
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PH
Great Service at a great price
Great Service at a great price! Never going back to the big three! Only thing I wish they could do was smartwatches!
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PI
Great Service
I was chatting with RP CS Stephen and he was really helpful with the issue I had with my network connection
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j
Take payments then suspend service
They take your money for a payment, but do not credit the account. I had autopay on, had money removed from my bank account, but redpocket still disconnected because they somehow didn't register the payment. I cancelled the autopay and now EVERY month I have to pay, then call and wait on hold for 20 minutes or longer while they try to credit the payment to the account. Getting ready to switch carriers again because it's not worth the money I save to have to spend 30 minutes each month on hold because they don't know how to correctly process a payment.
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MW
Helpful and responsive!
Leslie was very responsive and asked the right questions. She didn't make me to through too many steps or repeat the steps I've already taken. Walked me through everything and resolved my issue quickly.
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