Review summary

RedPocket Mobile receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

P
Excellent service customer service

Excellent service customer service. The network It is in the testing process for now

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RP CS Stephen was able to solve my…

RP CS Stephen was able to solve my issue and get my phone working back for me. Thank you so much. I would hope to talk to you every time I need help!!

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F
Redpocket Mobile Service

The costumer service is fast and very helpfull. Their plans are budget friendly and works perfectly find everywhere I go. That I recommend it, Sure 100%

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Excellent coverage

Excellent coverage! Very friendly and professional customer service.

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All reviews

999 total • Write a review

Showing 851 - 860 of 995 reviews
QM

Cheaper than big name with comparable quality.

Very affordable prices with great range of choices. Always works as well as a big carrier, never have to think about my service, just works. Customer support chat is always fast and helpful. Thank you CS Leslie for quickly helping me with my problem.

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D

"RP CS Jennie" was good; Red Pocket itself needs work

"RP CS Jennie" helped me resolve my issues. It wasn't fast, but she was patient. The main issue was that even though I paid $30 when purchasing my SIM card on eBay, the $30 hadn't been credited to my account. Redpocket.com was saying "Need Initial Refill, $30." So that is something Red Pocket should work on, to make the activation experience go smoothly.

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J

Excellent help

Excellent help, was fast and friendly. We were able to get my number ported in 15 min.

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J

Best customer service out there

I had an issue with my plan and at first customer service was lacking, but then when I retried and was connected to Marlone, he did an excellent job and understood the frustrations I faced! Overall, they are excellent, but their customer service never fails to impress! Thank you Marlone!

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J

Always a pleasure to deal with - Customer Service is awesome

Always a pleasure to deal with their customer service, thank you for always providing quick help! Fast fixes always =) -- Thank you Leslie!

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M

Clear phone calls and lightning fast…

Clear phone calls and lightning fast data

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B

I love the low monthly price

I love the low monthly price, the ease of setting up my account & the fact that my service doesn't drop for 2 weeks a month like it did on Verizon

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I

Excellent quality and price. Good, polite technical support.

Sound, reception, and connectivity is seamless and of good quality. No hitches or dropped calls.

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RM

One of the worst customer service…

One of the worst customer service company I came across. They don't know what to do and how to install esim on the phone and keeping on hold for two hours for no reason. Shame on them. Please don't even try to get this company.

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TF

Same dependable coverage of the big 3…

Same dependable coverage of the big 3 providers for LESS!

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