Excellent service customer service
Excellent service customer service. The network It is in the testing process for now
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4.4
Great
999 reviews
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💬Hasn't replied to negative reviews
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Review summary
RedPocket Mobile receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
RP CS Stephen was able to solve my…
RP CS Stephen was able to solve my issue and get my phone working back for me. Thank you so much. I would hope to talk to you every time I need help!!
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Redpocket Mobile Service
The costumer service is fast and very helpfull. Their plans are budget friendly and works perfectly find everywhere I go. That I recommend it, Sure 100%
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Excellent coverage
Excellent coverage! Very friendly and professional customer service.
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Company details
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Contact info
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Website
redpocket.com
All reviews
999 total • Write a review
Showing 281 - 290 of 995 reviews
TP
Unlimited is not unlimited!
Unlimited is not unlimited! All plans are advertised with unlimited 2G data after the high speed data is used up. During vacation, data was suddenly cut off completely. Called support and it was reactivated. A day later, it was cut off again. Called again and was told I was using too much data and it would not reactivate until the next month starts. Talked to multiple people. Last person said that there is noone above her who could reactivate data on my account and she won't. Cutting your unlimited data without warning is awful. Advertising unlimited 2G data and not honoring it is false advertisement, distortion of competition and shows corporate dishonesty. Luckily I was not locked in with a multi-month plan. Update: Red Pocket responded below and asked for more information. Unfortunately there is only a 3 day window of responding and I did not see the email until after the 3 days were up.
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JT
Red pocket mobile sucks! However some of the technicians are extraordinary
On the whole , red pocket has gone, over the last several years from being an ok internet cellular service to a POS! However I have continued to use them because I am cheap, the price is right, Recently, Red Pocket has at least upped their game regarding their technical service which now has some wonderful and effective service personal that are ernest in trying to resolve my chronic connectivity problems. Of special note most recently, was Julio, who both knowledgeable and diligent in working to solve my chronic connectivity problems. Kudos to him
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n
ABSOLUTE GARBAGE!
ABSOLUTE GARBAGE! WHEN GETTING A NEW LINE THEY CAN'T give you the area code you are in As always - dealing with the pakis in india Sent me a 4G SIM card instead of a 5 G SIM card Garbage - but you get what you pay for MANURE NOW you care - Redpocket - forget it after 3.5 hrs with your incompetent people on the phone - its too late now the damge was done!
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DB
Great experience from RP CS Stephen
Great experience from RP CS Stephen! Thanks for the great support.
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