Excellent service customer service
Excellent service customer service. The network It is in the testing process for now
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4.4
Great
999 reviews
5-star
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💬Hasn't replied to negative reviews
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Review summary
RedPocket Mobile receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
RP CS Stephen was able to solve my…
RP CS Stephen was able to solve my issue and get my phone working back for me. Thank you so much. I would hope to talk to you every time I need help!!
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Redpocket Mobile Service
The costumer service is fast and very helpfull. Their plans are budget friendly and works perfectly find everywhere I go. That I recommend it, Sure 100%
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Excellent coverage
Excellent coverage! Very friendly and professional customer service.
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Company details
Information provided by various external sources
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Contact info
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Website
redpocket.com
All reviews
999 total • Write a review
Showing 271 - 280 of 995 reviews
XP
CS Leslie is the best live agent
CS Leslie is the best live agent, doing great great job answering questions.
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AY
ZERO star
if there's a ZERO star, i would no doubt rate it zero or negative! After a year with redpocket with an iphone 14, i've decided to port out because of poor coverage of ATT in my area. Port out was easy but activating the eSIM of other carrier were nightmares & tons of frustrations!!! Tried 4 different QR codes eSIM from various MVNO phone companies, all failed! Customer agents asked me to check if my phone was locked but my phone is showing "No SIM Restriction". To be sure, I've checked a few times with redpocket agents; they were mostly impatient but nevertheless said my account was closed so the phone was not locked! Now I've been without a cellphone plan for two days! I don't know what to do!!!
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LN
Excellent Customer Service
I was so stressed out, because I have been hacked and someone had cloned my old sim card. So after weeks of backing up files and factory resets on all my devices, I needed to add a security pin to my new account and then purchase an additional sim card. RP CS Stephen was great. He took care of all my needs, answered my nine million questions and made my the process very easy. Thank you RP CS Stephen for not only being a great human being, but literally my HERO for the day.
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EL
Great Company and wonderful customer service
We've had Red Pocket mobile for several years. We never had any issues with the lines and every time I needed to contact Red Pocket for questions or to make changes, the customer service reps were always wonderful and so easy to work with! I worked with RP CS Stephen and he helped with my question in no time!!
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