Review summary

RedPocket Mobile receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

P
Excellent service customer service

Excellent service customer service. The network It is in the testing process for now

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RP CS Stephen was able to solve my…

RP CS Stephen was able to solve my issue and get my phone working back for me. Thank you so much. I would hope to talk to you every time I need help!!

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F
Redpocket Mobile Service

The costumer service is fast and very helpfull. Their plans are budget friendly and works perfectly find everywhere I go. That I recommend it, Sure 100%

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Excellent coverage

Excellent coverage! Very friendly and professional customer service.

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All reviews

999 total • Write a review

Showing 261 - 270 of 995 reviews
TT

nice ------------------------

nice ------------------------

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T

Porting was painful

Porting was painful, a simple few mins process took days because Redpocket did not want to follow simple instruction to cancel and resubmit the port request. I spent hours on the phone and on chat with both companies. If the company says cancel and resubmit please do so, does not matter if status is open. also, GSMA is extreamly slow, avg about 5to 10gb, i have anothe line with infimobile, GSMT, that gets 300 to 500gb.

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DL

Great customer service

CS Leslie knows how to solve a problem quick. I had some issues getting a new line activated and they helped me resolve them within minutes.

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RT

RP CS Stephen was very helpful and nice!

RP CS Stephen was very helpful and nice!

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LM

RP CS Stephen

RP CS Stephen was awesome, his sense of urgency and professionalism was duly noted as well as his customer service skills, he solved my issue in no time at all!

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JP

Leslie was most helpful and pleasant

Leslie was most helpful and pleasant

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D

Had a great experience migrating from…

Had a great experience migrating from physical SIM to E-SIM on my iPhone 16 Pro Max.. CS Leonard was friendly, clear, and fast. Only took about 5 minutes.

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AM

Jennie was very quick and helpful

Jennie was very quick and helpful

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ld

Excellent service

Excellent service, easy to port over number and great customer support

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RM

Marcelo

Marcelo, the customer service representative, was very helpful, spoke fluent English and went over and above his call of duty to help.

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