Excellent service customer service
Excellent service customer service. The network It is in the testing process for now
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4.4
Great
999 reviews
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💬Hasn't replied to negative reviews
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Review summary
RedPocket Mobile receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
RP CS Stephen was able to solve my…
RP CS Stephen was able to solve my issue and get my phone working back for me. Thank you so much. I would hope to talk to you every time I need help!!
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Redpocket Mobile Service
The costumer service is fast and very helpfull. Their plans are budget friendly and works perfectly find everywhere I go. That I recommend it, Sure 100%
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Excellent coverage
Excellent coverage! Very friendly and professional customer service.
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Company details
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Website
redpocket.com
All reviews
999 total • Write a review
Showing 171 - 180 of 995 reviews
UH
very quick and effecient (RP CS Stephen)
very quick and effecient (RP CS Stephen)
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WJ
scam company
scam company, do not buy bought 2 of the ebay sim kits few month ago, activated one. when trying to activate another one few days ago,the activation code expired, the sim card they sent me has an expiration date in 2026 , never have I been warned during the purchase process and I have to activate the sim within 90 days. but I never thought they hide the activation code expiry date at the bottom of their email after purchase. And their CS refused to issue another code, blatantly robbed me of 30 dollars. SCAM.
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SB
Worst telcom ever
Worst telcom ever. (especially for Apple) 1. My son bought me this Red Pocket package. Unfortunately he bought the smallest minute package and it is too small. When I contact RP I cannot upgrade to a larger minute package because he bought it off Ebay. 2. Contacting Ebay because I did not buy it from them they do not want to assist or upgrade. 3. Ive got a package that is too small for me and RP/ebay I cannot move to a larger one. 4. When traveling in my car, my phone says we have a LTE connection through RP, But when we use Siri it says connection failed and try again later. Try again later with the same results. Siri simply does not work in my car with RP, although it works fine with WiFi. 5. RP will not allow an APPLE phone to send picture mail or MM messages using RP or WiFI. 6. Ive heard RP has refused to become an apple authorized dealer and Apple is refusing to help them fix their system to properly work with IPHONES. 7. when I run out of minutes my phone will not make or receive calls, I have plenty of text If you cared about your customers why not send me a text that I have run out of minutes or whatever. 8. I have a year or so left on my RP plan, but since the minutes are too few and cannot be increased, data does not work in the car, and only plain text works, I'll have to get another plan from a carrier that actually works unlike RP.
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YO
RP CS Stephen helped me navigate your…
RP CS Stephen helped me navigate your site! Many thanks!
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