Review summary

RedAwning Vacation Rentals has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

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MH

Michelle Hammer

1 out of 5 stars
Hosts beware

Hosts beware. Do not list with this rental platform. The communication, follow through, and payment processes are horrible! It has been 2 weeks since we hosted a two-day rental and no one has responded to a single email that we have sent and we have had to involve the Better Business Bureau of the polarimo County California local licensing board. Do yourself a favor and read the Better Business Bureau and all reviews that aren't published by Red awning as they are biased. Unless you feel like being constantly managing right awning more than you would have managed your own platform or property. They are simply a high price listing service that expects to get cleaners through turno and maintenance through Thumbtack and will say they are a full service platform but they are no service platform. Please do your homework and believe the things you read

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J

JZ

1 out of 5 stars
Lack of professionalism and knowledge

I had a very disappointing experience with RedAwning, specifically with a representative named Scott. He was not only unhelpful, but he also demonstrated a complete lack of knowledge. Instead of trying to help or offer solutions, he was dismissive throughout the call and ultimately hung up on me before I had even finished speaking. This behavior is completely unacceptable. It has caused me to lose all trust in RedAwning.

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c

customer

1 out of 5 stars
Cancelaron mi estancia de último momento

Cancelaron mi estancia de último momento

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LN

Linda Nagel

5 out of 5 stars
“This townhome was absolutely perfect…

“This townhome was absolutely perfect for UofI graduation in May! The location was 2 blocks from commencement making it ideal for every type of event associated with the university. The accommodations included every detail possible - tastefully decorated.”

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All reviews

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Showing 931 - 940 of 996 reviews
DB

Booking was a breeze, info was provided quickly

Booking was a breeze

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A

Canceled on us less that 12 hours before check in

We just got notification an hour before check in that the place we reserved is no longer available. No reason was issued. No refund was given. This is fraud. We only booked this on Wednesday and Friday they cancel? We were going with 2 families to this property and now we all have no where to stay.

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c

Rental unit wasn't available after…

Rental unit wasn't available after receiving a confirmation. Replacement option wasn't even in the same area.

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F

We really liked the place

We really liked the place. Have stayed in a lot of condos at Mammoth and this is my favorite. Easy walking distance to Canyon lodge. Great for families with kids. Will stay here again soon.

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el

Website didn't work so I had to call to…

Website didn't work so I had to call to book. Took an extra fifteen minutes in back and forth with customer service rep (obviously outsourced, but friendly) just to book a room.

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B

Innformation always available.essages always included dates

Messages always included dates, place., confirmation number so I had immediate access and did not need to search through previous messages. The first telephone number given however was not relevant. I spoke to a red awning employee rather than the property contact.

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c

Easy and friendly!

Easy and friendly!

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HA

Quick response

This is my 4th time in Hawaii, but my first time booking a condo in Honolulu. When I asked about the facilities in the room, they provided me with the information I needed in a timely manner, and preparations for my trip are progressing smoothly. I appreciate it very much.

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MD

Total ripoff

Total ripoff, I agree to pay $220.00 And was charge 449,47. For a cheese place , will never use booking.com

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c

easy to navigate

easy to navigate

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