Review summary

RedAwning Vacation Rentals has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

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MH

Michelle Hammer

1 out of 5 stars
Hosts beware

Hosts beware. Do not list with this rental platform. The communication, follow through, and payment processes are horrible! It has been 2 weeks since we hosted a two-day rental and no one has responded to a single email that we have sent and we have had to involve the Better Business Bureau of the polarimo County California local licensing board. Do yourself a favor and read the Better Business Bureau and all reviews that aren't published by Red awning as they are biased. Unless you feel like being constantly managing right awning more than you would have managed your own platform or property. They are simply a high price listing service that expects to get cleaners through turno and maintenance through Thumbtack and will say they are a full service platform but they are no service platform. Please do your homework and believe the things you read

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J

JZ

1 out of 5 stars
Lack of professionalism and knowledge

I had a very disappointing experience with RedAwning, specifically with a representative named Scott. He was not only unhelpful, but he also demonstrated a complete lack of knowledge. Instead of trying to help or offer solutions, he was dismissive throughout the call and ultimately hung up on me before I had even finished speaking. This behavior is completely unacceptable. It has caused me to lose all trust in RedAwning.

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c

customer

1 out of 5 stars
Cancelaron mi estancia de último momento

Cancelaron mi estancia de último momento

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LN

Linda Nagel

5 out of 5 stars
“This townhome was absolutely perfect…

“This townhome was absolutely perfect for UofI graduation in May! The location was 2 blocks from commencement making it ideal for every type of event associated with the university. The accommodations included every detail possible - tastefully decorated.”

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All reviews

1,000 total • Write a review

Showing 881 - 890 of 996 reviews
R

No problems

No problems. Things are excellent and really well done.

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c

So easy and friendly!!

So easy and friendly!!

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c

Was able to book through Marriott

Was able to book through Marriott getting the benefits of a renting a home with a yard, lots of space, full kitchen and at the same time earning points and night credits that all of us business travelers enjoy.

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CC

I tried to cancel reservation wouldn't…

I tried to cancel reservation wouldn't let me and charge me anyway

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B

Great Deal for the price and location

For the price and location, it is a great deal. A bit dated, but clean and the staff was exceptional. I will book here again.

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T

Double Work

As a Travel Agent, the process is seemless and easy. Once booked all emails come to the agent and not the guests. It causes double work.

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c

Friendly and responsive

Friendly and responsive

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JD

I have not arrived to the property yet

I have not arrived to the property yet. So far, the reservation was easy and the welcome email with instructions about the property were clear. Looking forward to arriving.

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KW

Great location for people on vacation.

Great location for people on vacation.

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