Review summary

Ratchet Clothing is exceptionally well-rated by customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

C
Create your own tracksuit…

I ordered a create your own tracksuit and its absolutely amazing. It's one of the most comfortable tracksuits I own. I always order a size larger in tracksuits as I like to be able to move and this has so much room and the leg length is perfect. It's also fantastic to mix and match with other things to make the most out of it :) I let them have full creative power and gave a loose theme they absolutely smashed it. I've had so many compliments about it. Thank you to the ratchet team

S
Bought 2 hoodies half price and I'm…

Bought 2 hoodies half price and I'm glad I didn't pay full, they're so thin. Designs are nice but not worth full price. Also the postal bag came completely ripped which I realise is the fault of DPD but the items weren't in any other packaging for protection so if it rained, they would've been soaked.

AS
Wish I could leave more than 5⭐️

Wish I could leave more than 5⭐️ Items arrived super quick! Considering they’re custom made I was very surprised! Amazing quality and amazing prices. Items are true to size and even have a label that says ‘Size Beautiful’ which was so lovely 🥺 As a plus-size woman, it’s so nice to find clothing that is size inclusive, beautiful quality and all round just amazing. Will be ordering again very soon! 🖤

SM
The quality is not great for the price…

The quality is not great for the price point, even at a half price discount (£20 paid) The design is faded, dull and feels incredibly cheap. The hoodie itself is Temu premium quality. You're better off being a Shein hoodie, buying a decal on eBay and iron that on yourself. Apparently the customer service is moody and stroppy so why would I complain? Absolutely F that. The company knows by now there is a quality issue with their products and to keep on selling anyway is pretty predatory. Urgh. Don't do it. Shein, eBay and an iron will give you a similar result. AND Support small business? Yeah maybe if they weren't pulling the same bullshit as the big companies I absolutely would.

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All reviews

100 total • Write a review

Showing 71 - 80 of 96 reviews
Y
5 out of 5 stars

Amazing quality

Amazing quality, true to size! Amazing products! My new favourite obsession

Date of experience: June 9, 2023

AB
5 out of 5 stars

Liquorice sweatshirt

The range, colours and designs of your stock is amazing. All of your clothes are great quality and the sizing is inclusive. Nothing is too much trouble in terms of bespoke items and specific requests. I can’t stop buying! I love the ethos of the brand too. Thank you Dhillan and team.

Date of experience: June 9, 2023

JM
5 out of 5 stars

Dear Person Behind Me Sweatshirts

Bought x2 Tie Dye Sweatshirts (Dear Person Behind Me...) for myself and my daughter. Sweatshirts are amazing and send out such an important message in this day and age. Colours are lovely and bright and each sweatshirt is unique. Will definitely be buying more. Excellent company to deal with. Excellent value for money. Speedy delivery. Thank you Ratchet for our lovely sweatshirts.

Date of experience: June 8, 2023

HE
5 out of 5 stars

Such an amazing company

Got the “Keep going” hoodie and boy i did not know how much i needed that thing. It’s given me the extra motivation i need to stay clean (3 months and counting). And the label inside (size: beautiful) genuinely made me tear up, i’ve forever been bullied about my size so seeing it really made my day. Thank you for the work that you do, you really are making the world a better place. 🫶🏻🫶🏻

Date of experience: June 6, 2023

SH
5 out of 5 stars

Love my t shirt

Love my t shirt, can't find a thing to complain about. Quality is way better than I even hoped for. Arrived quickly too. Thoroughly recommend .

Date of experience: June 6, 2023

A
5 out of 5 stars

Absolutely love my new Tye dye hoodie

Absolutely love my new Tye dye hoodie. Had so many compliments about it. Ordering was very easy, quick delivery. And the Instagram page OMG just wow… you brighten my day when I read your story! Keep being you ✌🏻

Date of experience: June 2, 2023

S
5 out of 5 stars

Absolutely love my Dear Person tye die…

Absolutely love my Dear Person tye die jumper the message it brings I hope by my wearing it will help someone who suffers with mental health..the quality is great and love the fact it’s all tye dye my absolute favourite

Date of experience: June 2, 2023

A
5 out of 5 stars

Dear person behind me

I ordered the viral T-shirt. Dear person behind me, I ordered it in tye dye. It’s a size large ( cleverly disguised as a size beautiful ) if anybody is on the hedge about ordering one, get it! They fit perfectly.

Date of experience: June 1, 2023

DS
5 out of 5 stars

Excellent all round

Excellent quality, beautiful and quick shipping. So happy with my Ratchet purchases.

Date of experience: June 1, 2023

SW
5 out of 5 stars

Comfiest and most awesome tracksuit EVER

I underestimated just how awesome my hoody tracksuit would look, and not only that it’s actually the MOST comfortable thing in the world to wear! Every time I’ve worn it I’ve had compliments (or giggles at the back) and I’m always telling people where I’ve ordered it. And then when I sent a thank you to Dhillan on Insta, he sent the nicest voice note back. What more can you ask for!?

Date of experience: May 25, 2023

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