Review summary

RaceBets International Gaming has room for improvement based on customer feedback. Customers particularly appreciate service, though some mention concerns about customer service and communication.

Based on reviews, created with AI

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HK
Finger weg

Finger weg, kein Konto eröffnen und Geld schicken, glasklarer Betrug

Ich wundere mich über die hier…

Ich wundere mich über die hier schlechten Rezessionen. Spiele seit zig Jahren bei Race Bets und wurde noch nie eingeschränkt natürlich in Bezug auf die voreingestellten Limits. Für mich der beste Pferdewettenanbieter am Markt.

D
Der Kundenservice von RaceBets ...

Der Kundenservice von RaceBets Deutschland ist eine absolute Vollkatastrophe! Wenn man ein paar Euro durch Boniaktionen und Gratiswetten gewinnt, wird man ganz schnell von diesen Aktionen ausgeschlossen. Per Nachfrage über den Kundensupport oder vor Ort auf der Rennbahn wird einem nicht geholfen und man wird vertröstet oder auf die AGB verwiesen, welche nichts genaues aussagen. Angeblich hat man gegen irgendwelche Regeln und Bestimmungen verstoßen. Zur Krönung wird einem das Konto gelöscht und jegliche Möglichkeit genommen sich erneut anzumelden. Sicher ist es besser so! Zum Glück gibt es noch andere hervorragende Wettanbieter im Bereich Galopprennsport, die zudem einen ausgezeichneten Kundensupport pflegen.

SG
There slots are terrible

There slots are terrible You won’t win on there slots trust me deposit after deposit no features no bonuses come in Avoid you can’t win

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All reviews

100 total • Write a review

Showing 1 - 10 of 96 reviews
v
1 out of 5 stars

Habe mich fälschlicherweise Angemeldet…

Habe mich fälschlicherweise Angemeldet da ich kein Freund der Pferderennen bin. 30€ Guthaben hatte ich auf dem Konto was ich auszahlen lassen wollte. Zur Verifizierung habe ich meinen Personalausweis, Rechnung vom Stromanbieter und einen Kontoauszug verschickt. Anstatt das mein Konto verifiziert wurde, bekam ich eine Nachricht das es bei meinem angegeben Geburtsdatum Abweichungen geben würde mit den Daten auf dem Personalausweis und das ich erneut einen Kontoauszug schicken sollte mit meinen Bankdaten, was ich bereits tat. Für mich ist das Schikane und ich Pfeife auf die 30€ und veröffentliche meine Meinung lieber hier

Date of experience: February 19, 2022

MJ
1 out of 5 stars

DISHONEST

DISHONEST After a fairly short while I realised that I would not be using Racebets very often as other companies such as Skybet and Bet365 are easier to bet with and promotions are quite generous. So I decided to close my account with a balance of £77. In order to pay this money out Racebets said they would want a screenshot of my bank account. My bank advised against so was unable to recover my money and I couldn'd use this money for betting as my account had been closed. I have since relented and sent requested screenshot but have refused to pay out the money and do not answer emails. Basically Racebets is dishonest judging by my experience and the numerous complaints detailed on this website. AVOID.

Date of experience: December 31, 2021

E
1 out of 5 stars

Theft

I transferred 25 euros to my account from my bank via Klarna. Racebets received the funds and kept it. They are now not responding, citing my email is incorrect. They are thieves and everyone should stay away. Do not give them the benefit of the doubt. Read and obey the advice given on here.

Date of experience: July 30, 2021

TE
1 out of 5 stars

Habe mehrere wetten abgegeben den…

Habe mehrere wetten abgegeben den gewonnen haben die storniert die verlorenen nicht der voll betrug keine Reaktion auf Email Vorsicht vor racbet geil habe um schließlichung mein Konto gebeten da haben die drauf sofort reagiert was für ein Laden hoffentlich geht der laden runter und keiner spielt mehr da

Date of experience: May 4, 2021

H
1 out of 5 stars

Hatte Sieg/Platz Wette abgegeben und…

Hatte Sieg/Platz Wette abgegeben und Gewonnen. Bekam dann nur Rückerstattung vom Einsatz mit der Begründung Wette wäre zu Spät abgegeben worden. Abgabe war 2 Minuten vor Rennstart und wurde auch vom Konto abgezogen. Rennen ist erst verpätet gestartet, statt 16.40 Uhr 16.42 Uhr. Racebet sagte Rennen war Pünktlich und meine Wette zu Spät. Wenn Rennen gestartet kann man nicht mehr tippen. Habe mich löschen lassen weil nicht das erste mal.

Date of experience: May 2, 2021

ma
1 out of 5 stars

stay away from RaceBets

Best to stay away from RaceBets As with the other negative reviews, they let you sign up, deposit freely but turn even a small profit and you get limited to SP prices only. When i say small i mean it it too (£0 in my case!). Complete sham of a company...they don't pay nothing only cheating

Date of experience: April 11, 2021

g
1 out of 5 stars

Great website , No Balls !

Great website ! but , No Balls! Total Pants firm , shame as they show racing from everywhere and if they could only accept bets they would have thrived Bye Bye

Date of experience: October 21, 2020

Dm
1 out of 5 stars

BEWARE Racebets bad experience,

Had an account with Racebets for maybe a year and only made a few deposits and bets of a couple of £ now and then on horses. i was possibly a few £ up overall and made one small withdrawal in a year. Minimum deposit seems to have went up to £20 using PayPal, not sure if it's the same for all now or just me,anyway betting through the link from racing post I seemed to find always an error coming up when trying to place a bet but went through on second attempt. On checking balance I saw bet had went through twice so contacted their customer help and was very kindly refunded the duplicate bet,so all was fine. Next time placing a bet same error comes up so I goes and checks balance and previous transactions only to find a few duplicate bets in the past which went unnoticed by me ,stupid you may think but link from racing post to Racebets does not show balance when placing a bet so can easily be done,all part of the obscure Racebets experience. Anyway goes back to customer help regards the duplicate bets and this time get reply that my account has been restricted and no best odds guaranteed for me in future? Not happy about this so decided to bet my last few £ and forget this account only to find bet not accepted. So ,life's too short for this carry on so went to withdraw my balance of the almighty sum of £6,. Now told there is problem with PayPal at present ,,funny how never a problem with any other account using PayPal,I have a few bookmaker accounts I use. So still waiting for my puny little withdrawal after 10 days and contacted them also. So if this is how they treat a little punter like me who was a couple £ up and queried some duplicate bets then there's no hope for any serious punter with this company who i find out is based in Malta. Going by the other reviews on here this is usual practices from Racebets and I'm disgusted to say the least how they regard their customers, so my advice and review of Racebets is AVOID unless your a mug punter and then I'm sure they will kiss your **** If only all bookies were like bet365 and betvictor then the punter has a chance. Someone should make a documentary on the bookmaker and gambling industry explaining to the public just what you are up against with the greedy bad attitude to all but losers,enough said Ps update,, just found out my small balance has now disappeared from account, How this Racebets company can get away with this thieving of people's money is beyond my comprehension I have mailed the gambling commission regarding this issue but have had no reply so be warned that it looks like if you want a flutter in the UK bookmakers can restrict,close your account and steal your balance and there is no apparent means to stop the practice

Date of experience: September 27, 2020

M
2 out of 5 stars

Only horse racing options available.

Only horse racing options available.

Date of experience: September 25, 2020

AS
1 out of 5 stars

Losers

Restricted my account after I had a decent win. I lost 8/10 bets won 2 was about £19 profit when they sent me an email advising my account was restricted. Not in the same league as the major bookies

Date of experience: September 10, 2020

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