Duncan macrae

Sep 27, 2020

BEWARE Racebets bad experience,

Had an account with Racebets for maybe a year and only made a few deposits and bets of a couple of £ now and then on horses. i was possibly a few £ up overall and made one small withdrawal in a year. Minimum deposit seems to have went up to £20 using PayPal, not sure if it's the same for all now or just me,anyway betting through the link from racing post I seemed to find always an error coming up when trying to place a bet but went through on second attempt. On checking balance I saw bet had went through twice so contacted their customer help and was very kindly refunded the duplicate bet,so all was fine. Next time placing a bet same error comes up so I goes and checks balance and previous transactions only to find a few duplicate bets in the past which went unnoticed by me ,stupid you may think but link from racing post to Racebets does not show balance when placing a bet so can easily be done,all part of the obscure Racebets experience. Anyway goes back to customer help regards the duplicate bets and this time get reply that my account has been restricted and no best odds guaranteed for me in future? Not happy about this so decided to bet my last few £ and forget this account only to find bet not accepted. So ,life's too short for this carry on so went to withdraw my balance of the almighty sum of £6,. Now told there is problem with PayPal at present ,,funny how never a problem with any other account using PayPal,I have a few bookmaker accounts I use. So still waiting for my puny little withdrawal after 10 days and contacted them also. So if this is how they treat a little punter like me who was a couple £ up and queried some duplicate bets then there's no hope for any serious punter with this company who i find out is based in Malta. Going by the other reviews on here this is usual practices from Racebets and I'm disgusted to say the least how they regard their customers, so my advice and review of Racebets is AVOID unless your a mug punter and then I'm sure they will kiss your **** If only all bookies were like bet365 and betvictor then the punter has a chance. Someone should make a documentary on the bookmaker and gambling industry explaining to the public just what you are up against with the greedy bad attitude to all but losers,enough said Ps update,, just found out my small balance has now disappeared from account, How this Racebets company can get away with this thieving of people's money is beyond my comprehension I have mailed the gambling commission regarding this issue but have had no reply so be warned that it looks like if you want a flutter in the UK bookmakers can restrict,close your account and steal your balance and there is no apparent means to stop the practice