Review summary

RAC Mobile Mechanics is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

Simon was great!

Simon was great, very professional and personable. A credit to the service.

P
Richard

Richard - ID 5009 turned up to within a few seconds of the expected time given by the app. He got straight to work and identified the problem. Very professional and informative. He did not carry the battery i needed, but he got the vehicle started so i could drive to local garage.

Great swift service

Great, professional service from George ID: 2376. Very knowledgeable and courteous

GM
Excellent customer service

Excellent customer service

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

Website

rac.co.uk

All reviews

1,000 total β€’ Write a review

Showing 811 - 820 of 996 reviews
CP
5 out of 5 stars

Very professional and polite

Very professional and polite

Date of experience: July 11, 2025

RC
5 out of 5 stars

Excellent service

Excellent service

Date of experience: July 11, 2025

RW
5 out of 5 stars

Exceptional help

Exceptional help. Car started with your help and has been fine ever since. Very knowledgeable and explained everything throughout. So many thanks

Date of experience: July 11, 2025

H
5 out of 5 stars

Best breakdown ever

Best breakdown ever! For many years been use it! Many thanks RAC!!!!

Date of experience: July 11, 2025

S

SR

US

1 out of 5 stars

Helpful fix but attitude not helpful

The patrol got me going, but as I’ve been a longtime member and this the 2nd time I have ever had to use the breakdown service, the accusation that I use my vehicle for business purposes when I was clearly at work, was not appreciated. Neither was the refusal to tow me before it was known if my vehicle could be gotten running. It felt as is the patrol did not really want to help. That said, they did get me running and were able to advise what the issue was, so I could tell the garage and get a repair.

Date of experience: July 11, 2025

JS
5 out of 5 stars

Helpful and professional

Helpful and professional

Date of experience: July 11, 2025

IM
5 out of 5 stars

Excellent Service

A speedy response, very comptent and polite professional fitter/mechanic who attend my call, cant fault the service

Date of experience: July 11, 2025

C
5 out of 5 stars

Good communications from initial …

Good communications from initial contact to the breakdown driver arriving right where we were. Timothy was great, very friendly and he changed our flat tyre on a really hot evening. Very pleasant and professional manner

Date of experience: July 11, 2025

I

Ian

US

5 out of 5 stars

Roadside assistance done right!

Roadside assistance done right! Richard 4286 was really helpful and explained every step. Great customer service and fantastic job done.

Date of experience: July 11, 2025

SH
5 out of 5 stars

My van cut out on the way home from…

My van cut out on the way home from work, Geoff arrived promptly and was very helpful in explaining what he thought was the issue and what (and why) he was doing to get me going again, he got me running within 30 mins and followed me home to make sure everything was ok before checking it over one last time and advised me to replace my fuel filter, I have zero idea about vehicle mechanics or what size to get for my vehicle (turns out there’s 3!) so ended up taking the option to have RAC. Come do it for me at home this week

Date of experience: July 11, 2025

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