Simon was great!
Simon was great, very professional and personable. A credit to the service.
4.6
Excellent
1,000 reviews
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Review summary
RAC Mobile Mechanics is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Richard
Richard - ID 5009 turned up to within a few seconds of the expected time given by the app. He got straight to work and identified the problem. Very professional and informative. He did not carry the battery i needed, but he got the vehicle started so i could drive to local garage.
Great swift service
Great, professional service from George ID: 2376. Very knowledgeable and courteous
Excellent customer service
Excellent customer service
Company details
Information provided by various external sources
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Contact info
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Website
rac.co.uk
All reviews
1,000 total • Write a review
Showing 61 - 70 of 996 reviews
D
Debbie
US
Paul was fantastic he let me know his…
Paul was fantastic he let me know his time of arrival , he was very polite and helpful and made sure I got to the garage ok , he even dealt with them about my tyre. Cannot thank you enough for a speedy service especially why I was so far away from home.
Date of experience: July 17, 2025
Jc
Quick response. And accurate fault finding
Quick response. Identified fault within 10 minutes. Done a temporary repair to allow me to drive to my local garage to effect a permanent repair
Date of experience: July 17, 2025
C
Cruella
US
Shoab 4622 was excellent
Shoab 4622 was excellent, friendly, efficient and punctual. The automated telephone service for Motability is poor. Also a call to check on the driver - me, took almost 1hr. I was at home so it didn’t affect me but it could if a limited mobility person was sat in the car.
Date of experience: July 17, 2025
J
Jimmy
US
Bad turned good
Tried the night before and this was poor experience. No one came to help within 3.5 hours, I was told they should have been there by the 3 hour mark. it got too late so much that i left the car at my friends house overnight and got a taxi home. The next day i called again, this time i got response within 10 mins and Neil 1123 arrived by 40 mins which was great. he was able to diagnose i had a faulty battery and replace it for me on the spot. great service from him, really made up for the night before
Date of experience: July 17, 2025
RJ
Dangerous patrolman working motorway as we speak…
Dangerous patrolman put my family’s life in danger by only securing two wheel nuts on a motorway wheel change a director of customer care Siobhan Duffy and case manager Lisa went to all measure despite irrefutable evidence to cover up incident not carrying out health and safety protocols leaving a dangerous patrolman currently endangering RAC customers lives as we speak! Very concerned RAC customer
Date of experience: July 17, 2025
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