Simon was great!
Simon was great, very professional and personable. A credit to the service.
4.6
Excellent
1,000 reviews
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Review summary
RAC Mobile Mechanics is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Richard
Richard - ID 5009 turned up to within a few seconds of the expected time given by the app. He got straight to work and identified the problem. Very professional and informative. He did not carry the battery i needed, but he got the vehicle started so i could drive to local garage.
Great swift service
Great, professional service from George ID: 2376. Very knowledgeable and courteous
Excellent customer service
Excellent customer service
Company details
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Contact info
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Website
rac.co.uk
All reviews
1,000 total • Write a review
Showing 51 - 60 of 996 reviews
MM
Darren was excellent
Darren (patrol 4438) was excellent. Professional, friendly , helpful, calm and timely
Date of experience: July 17, 2025
SA
I have held a business breakdown cover…
I have held a business breakdown cover for two years, yet today—when I urgently required assistance—no help was available. I initiated a request at 5:00 PM, and the estimated arrival being between 11:00 PM and 2:00 AM, no support has materialised. This experience, particularly as it is the first time I have needed to use the service, has been extremely disappointing. Consequently, I have decided that this will be my final month with the provider. Regrettably, this is the standard I have encountered with the RAC. I will be joining AA next month! The worst decision joining RAC. It is 5am and no one came. 2 years paid but received no service, I will definitely cancel my policy and be a ware of RAC❌❌❌❌
Date of experience: July 17, 2025
MH
Helpful
James ID: 2849. was excellent very knowledgeable And professional. Call centre very good . Texts arriving arriving to keep us up to date . Excellent communication.
Date of experience: July 17, 2025
CB
Fast quick and efficient service
Fast quick and efficient service. Very knowledgeable. Did the repair and advised a permanent fix. Advised where to go
Date of experience: July 17, 2025
J
Jasb
US
Rescued on the M5
Richard 1829 rescued me on the M5. Friendly and helpful. He explained it's current condition to me and gave me some idea on what was required financially to repair it. My car was toast but we took it off the motorway to discuss my next steps and he offered to ring around garages for me and see who would take it in. I eventually decided to head home with it and give it some thought. It was nice to have someone who cared to help me out and it was very much appreciated.
Date of experience: July 17, 2025
KB
Friendly and helpful
They kept me up to date with when patrol would arrive. I had a call from Simeon (5092) to let me know he was close. He listened to me and made my traumatic situation feel less traumatic - the whole day had been a disaster with the car breaking down almost sending me over the edge). I really appreciated his help but also his friendly manner. The whole experience was so much better than I expected.
Date of experience: July 17, 2025
JB
Got to me in 15 minutes,20 minutes…
Got to me in 15 minutes,20 minutes later all done and back on the road.
Date of experience: July 17, 2025
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