Simon was great!
Simon was great, very professional and personable. A credit to the service.
RAC Mobile Mechanics is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Simon was great, very professional and personable. A credit to the service.
Richard - ID 5009 turned up to within a few seconds of the expected time given by the app. He got straight to work and identified the problem. Very professional and informative. He did not carry the battery i needed, but he got the vehicle started so i could drive to local garage.
Great, professional service from George ID: 2376. Very knowledgeable and courteous
Excellent customer service
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They were helpful, patient and friendly.
Date of experience: July 17, 2025
The guy who recovered us was very helpful and polite
Date of experience: July 17, 2025
Simply dreadful. I contacted RAC as I have national recovery following gearbox failure. After 3 hours a patrol turned up to tell me I needed to be recovered and said the breakdown lorry would be 40 minutes. That was 3and a quarter hours ago. New ETA is now01.20 tomorrow morning! It's my 74th birthday today and have missed a family party and on top of that I should have taken medication for atrial fibrillation and blood pressure at teatime. After the vehicle is to be dropped at repair premises I still have 30 more miles to go before I get home but the friend who was going to pick me up has now gone to bed. I'm just glad it's not one of my daughters who has been abandoned on the side of a road. No more RAC for me, thank you. This review has been written in real time, fortunately I'm warm, dry and have drink and phone charger with me. Time of initial call out approx 4.30pm time now 23.38. Recovery company, Weston Recovery Services. Daughter has phoned but very little empathy from them.
Date of experience: July 17, 2025
US
Brett the responder was really good he helped get my wheel up running I had my little boy with me he told me that after I drop him to school then go and get my tire checked to make sure thinks weβre good which I I did
Date of experience: July 17, 2025