Review summary

RAC Mobile Mechanics is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

See what reviewers are saying

Simon was great!

Simon was great, very professional and personable. A credit to the service.

P
Richard

Richard - ID 5009 turned up to within a few seconds of the expected time given by the app. He got straight to work and identified the problem. Very professional and informative. He did not carry the battery i needed, but he got the vehicle started so i could drive to local garage.

Great swift service

Great, professional service from George ID: 2376. Very knowledgeable and courteous

GM
Excellent customer service

Excellent customer service

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

Website

rac.co.uk

All reviews

1,000 total β€’ Write a review

Showing 141 - 150 of 996 reviews
C
5 out of 5 stars

Extremely helpful and professional

Extremely helpful and professional

Date of experience: July 17, 2025

j
5 out of 5 stars

Knowledgeable and helpful mechanic

Knowledgeable and helpful mechanic Explained hybrid system and contactless key function to help us avoid any recurrence

Date of experience: July 17, 2025

BG
5 out of 5 stars

They were helpful

They were helpful, patient and friendly.

Date of experience: July 17, 2025

C
5 out of 5 stars

Engine overheated

Matthew ID: 5754 arrived quickly, diagnosed my problem quickly, and got me booked In with the roadside mechanic for the next day, very happy with the service!

Date of experience: July 17, 2025

N
5 out of 5 stars

Really great service

Really great service. The guy was super helpful & had me sorted in no time.

Date of experience: July 17, 2025

LW
5 out of 5 stars

The guy who recovered us was very…

The guy who recovered us was very helpful and polite

Date of experience: July 17, 2025

CS
1 out of 5 stars

Simply dreadful

Simply dreadful. I contacted RAC as I have national recovery following gearbox failure. After 3 hours a patrol turned up to tell me I needed to be recovered and said the breakdown lorry would be 40 minutes. That was 3and a quarter hours ago. New ETA is now01.20 tomorrow morning! It's my 74th birthday today and have missed a family party and on top of that I should have taken medication for atrial fibrillation and blood pressure at teatime. After the vehicle is to be dropped at repair premises I still have 30 more miles to go before I get home but the friend who was going to pick me up has now gone to bed. I'm just glad it's not one of my daughters who has been abandoned on the side of a road. No more RAC for me, thank you. This review has been written in real time, fortunately I'm warm, dry and have drink and phone charger with me. Time of initial call out approx 4.30pm time now 23.38. Recovery company, Weston Recovery Services. Daughter has phoned but very little empathy from them.

Date of experience: July 17, 2025

M
5 out of 5 stars

Quick arrival and friendly chap

Quick arrival and friendly chap

Date of experience: July 17, 2025

D
5 out of 5 stars

Brett the responder was really good he…

Brett the responder was really good he helped get my wheel up running I had my little boy with me he told me that after I drop him to school then go and get my tire checked to make sure thinks we’re good which I I did

Date of experience: July 17, 2025

SH
5 out of 5 stars

Great service

Quick, efficient and pleasant.

Date of experience: July 16, 2025

Previous1β€’β€’β€’141516β€’β€’β€’100Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.