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    HomeFood & BeveragesPure Pet Food Reviews

    Pure Pet Food

    4.562 out of 5 stars
    4.562 out of 5 stars
    4.6
    |Excellent|1,000 reviews

    TrustScore

    4.6
    4.562 out of 5 stars
    Excellent
    5 out of 5 stars
    833
    4 out of 5 stars
    54
    3 out of 5 stars
    26
    2 out of 5 stars
    16
    1 out of 5 stars
    71
    1,000 reviews in total

    Review summary

    Pure Pet Food is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

    ✨
    Based on reviews, created with AI

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    Featured Reviews

    4/4 slots
    Premium pins are permanent until displaced by newer pinsLearn more
    POPULAR
    5 out of 5 stars
    5/5

    Fussy dog

    Our dog was a fussy eater but absolutely loves her Pure Pet Food. The website is excellent and is very easy to amend ord...

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Excellent customer service

    Excellent customer service, second to none.

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Lucy simply loves her food now

    Lucy simply loves her food now. The variety of it is ideal for dogs that easily get bored of their food. We change them ...

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Good product

    Good product and they are attentive to the customers requirements - both human and pet.

    0
    0
    🔥 High engagement

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    Filter by rating:
    Elaine Miller
    1 reviews
    5 months ago
    5 out of 5 stars

    Great food that my dogs love!

    Great food that my dogs love!

    Helpful?
    Sarah Light
    1 reviews
    5 months ago
    5 out of 5 stars

    Latte loves her food and since going on…

    Latte loves her food and since going on to pure we have had no more tummy troubles

    Helpful?
    Karen Lewis
    1 reviews
    5 months ago
    5 out of 5 stars

    My dog thrives on her Pure pet food

    My dog thrives on her Pure pet food, she has bounced back from surgery quickly and always has a healthy appetite despite being an elderly Whippet! Its easy to pause or change the plan as required and staff are always helpful and courteous on the phone. Its also easy to pack food for a trip away.

    Helpful?
    Alex Barregon
    1 reviews
    5 months ago
    5 out of 5 stars

    Amber loves meal times

    Amber loves meal times. Her bowl is as clean after dinner as it was before. Her coat is so smooth and soft. It shines with health and vitality. I would recommend Pure to anyone.

    Helpful?
    Janice Grieve
    1 reviews
    5 months ago
    5 out of 5 stars

    I wasn't sure when my next payment…

    I wasn't sure when my next payment would be taken out of bank. Asked the question and got what I needed. Was told I could save money if I opted for 14 weekly payments and that's what I did. Monty my rescue miniature Dachshund seems to be liking it, I roll into balls and serve on a plate. He loves the salmon and not so keen on turkey so I'm going to find out if I can swap to something else. So far so good 😃

    Helpful?
    Catriona Dickie
    1 reviews
    5 months ago
    5 out of 5 stars

    Dog food I trust

    Food I can trust to give my dog a nutritious and balanced diet. Myrtle loves the Duck and Lamb flavours. Easy to use website, for when I need to delay delivery or book in a holiday period.

    Helpful?
    Faye Brighton
    1 reviews
    5 months ago
    5 out of 5 stars

    Have the most amazing customer service

    Have the most amazing customer service. Every time I call they are always so helpful! Couldn’t praise them enough:)

    Helpful?

    TrustPilot Scam Exposed

    Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

    Read the analysis
    Richard Alfrey
    1 reviews
    5 months ago
    4 out of 5 stars

    2 dogs on Pure

    2 dogs on Pure. Limited choice for dog with renal issues. Initial issues with getting balance of water to food and food can be " messy". Both dogs always seem hungry despite increased quantity. Weight control is good. Both dogs like the food and their health conditions very good. Expensive.

    Helpful?
    angela morrice
    1 reviews
    5 months ago
    5 out of 5 stars

    Ollie has pancreatitis hes a 12 year…

    Ollie has pancreatitis hes a 12 year old cocker spaniel since feeding him pure he has lost weight hasn't had another pancreatitis attack since. This company is well worth the change he loves it thankyou pure pet food

    Helpful?
    Miss K Mcleod
    1 reviews
    5 months ago
    5 out of 5 stars

    Amazing food

    I love this an so does my two dogs they won't eat anything else now and the difference it has made to there coat etc amazing

    Helpful?
    Mr Hutchinson
    1 reviews
    5 months ago
    5 out of 5 stars

    Great food / Great service

    Both of our Border Terriers love the food. One of them has struggled with other wet dry and frozen food as he has allergies, but these seem to have calmed when he has Pure pet food. Service has always been second to none even when the courier lost our package. Overall great food and great service.

    Helpful?
    customer
    1 reviews
    5 months ago
    5 out of 5 stars

    Very easy to order and change flavours…

    Very easy to order and change flavours each month and delivery date if needed. Nevis has not have to visit the vet for his anal glands since starting this food. Nevis clears his bowl every time and loves the food. Easy to make up. Fantastic

    Helpful?
    Lorraine
    1 reviews
    5 months ago
    5 out of 5 stars

    When my box wasn’t delivered on time…

    When my box wasn’t delivered on time they sent another free of charge

    Helpful?
    Trish
    1 reviews
    5 months ago
    5 out of 5 stars

    My dog loves Pure Food

    My dog loves Pure Food. The minute she hears it being prepared she rushes to the kitchen. She has lost extra weight and her skin has improved massively. Customer service is fantastic and the website is easy to use. Have recommended Pure to many dog owning friends.

    Helpful?
    Paul Michaelides
    1 reviews
    5 months ago
    5 out of 5 stars

    First off all bertie really enjoys the…

    First off all bertie really enjoys the food he normally gets bored and his coat is soft and shiny very happy we found pure food 👍

    Helpful?
    Cynthia Wedgwood Palin
    1 reviews
    5 months ago
    5 out of 5 stars

    PURE DOG FOOD

    You’re company is doing very well,Cooper absolutely loves this food he can’t wait for dinner time and he is very healthy as well as being the right weight for a Yorkshire Terrier, changing to Pure is the best thing I’ve ever done for my dog THANK YOU .

    Helpful?
    Samantha Kerr
    1 reviews
    5 months ago
    4 out of 5 stars

    My suggestions

    I think if you are on a subscription you should be able to select 4 different flavours not be limited to 2. My dog gets bored eating the same stuff. I've had to buy another dog food to alternate. It would be nice if there was a bit of crunch in the food for them as it's very mushy

    Helpful?
    Katie Daly
    1 reviews
    5 months ago
    5 out of 5 stars

    Discount dilemma

    Struggled with adding my discount nearly gave up but a staff member messaged me to see if they could help, I explained my code wasn't working, so she kindly added it her end and all was well 😊

    Helpful?
    Sue Caira
    1 reviews
    5 months ago
    5 out of 5 stars

    Great pet food

    Great pet food Easy to use, my puppy gets the correct amount of of pure daily she loves the different flavours Well done pure !!

    Helpful?
    Donna Dyce
    1 reviews
    5 months ago
    5 out of 5 stars

    Otis lives pure…

    We were giving Otis grain free food from being a pup,he always took ages to eat sometimes it could be all day! then when we rehomed our 2nd he came with pure, so we tried Otis and he just loved it straight away and eats his meals up without a fuss. Best decision ever! Thank you pure.

    Helpful?
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    Category

    Food & Beverages