Pure Pet Food is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
Our dog was a fussy eater but absolutely loves her Pure Pet Food. The website is excellent and is very easy to amend ord...
Excellent customer service, second to none.
Lucy simply loves her food now. The variety of it is ideal for dogs that easily get bored of their food. We change them ...
Good product and they are attentive to the customers requirements - both human and pet.
My dog harry the lucher always had a bad belly and can clear a room in minutes after he food not no more pure food has completely changed him he coat lovely nomore bad smells he seems to have a lot more energy delivery is fast and love the website to
Absolutely fantastic. Dog loves it, price is good, delivery is on time. Cannot fault it. 3 deliveries in now.
My fussy dog now eats pure mixed with a little chicken. I feel she is now getting all the nutrients she requires. I’m very happy and so is Mavis (cockapoo)! Xxx
This company is absolutely great, they look into the food and don't give any rubbish food in there dog food, my dog is very fussy and he absolutely loves this food, it's all the best food that's in it, recommended A1
Our dog loves this food, it has improved his stools, he is much calmer and it has given him a great coat.
My dog has recently had to change to a renal diet, and I was advised by several people that I’d need to introduce him slowly to the new regime. Hah! Took to it like a duck to water straight away, and loves it! Always looks forward to his feed times. No left food in THAT dish! The website is easy to navigate, and delivery of the food is free and punctual. The service of the team is excellent, so we aren’t going anywhere soon! Thank you Pure for a fine job.
No matter who I'm in contact with, everyone is so friendly, understanding and patient with any issues I may have. It's good to feel that you're dealing with real people and not just a big company machine.
Archie absolutely loves this food and the service is really great.
Loving our Pure experience. Very efficient service. Great website. Amazing customer service. Very importantly, Wally thinks all the products are super yummy!
Ive tried other dog food company's and i found pure is the best for my dog right now
Ted loves the food.coat shines more energy recommend this food
The pure questionnaire is very comprehensive and allows you to cater exactly for your dog. Since starting our dog, "Jeff" on Pure his coat has improved and he has stopped itching all together. When I mix his food he can't wait to get at it and he loves the 4 flavours he's tried so far.
The whole process was very easy as they worked out which recipes Amber could have and how much.
The issue was resolved quickly. The support I got was excellent even though it was a weekend.
After 3.5 years we’ve finally cracked it snd our beloved dog is now eating all his food. Brilliant
Convenient and my dogs health is very good. Took a little experimenting to get the right consistency he prefers, i.e water to dried food ratio, but now he devours his meals instantly. Storage is easy too, no refrigeration required
Firstly my dog (Weimaraner) LOVES his Pure pet food, it is always eaten! He has a sensitive stomach and has never had any digestive problems since changing over from kibble. It is very easy to order, add to an order or request that the food is sent earlier. I highly recommend.
We recently switched to Pure Pet from another brand after experiencing issues with quality, service and pricing. It was so easy to set up an account and place our first order, which we received within a few days. The feed is stored in an easily accessible bag which, once opened, re-seals with a handy velcro fastening. There are clear instructions on how to prepare the feed and transition from one feed to another. It took us a while to transition our pup as he has a delicate stomach but we can confidently say he is now thoroughly enjoying his new diet. It was reassuring to receive an email from the Pure team to see how we were getting on and we know the team are easily contactable if we need any advice or help with our pups diet in the future. Thank you!
The dog struggled to eat it, followed by the runs and the food smelled foul, never again. We was stopped in the street with high pressure sales, next time wont be so polite !!
Pure Pet Food are one of the most efficient and friendly companies I deal with. The staff are totally dedicated and nothing is too much trouble. The food is wonderful. My dog cries with joy when I’m putting her food out for her. She never did that with kibble
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