Pure Pet Food is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
Our dog was a fussy eater but absolutely loves her Pure Pet Food. The website is excellent and is very easy to amend ord...
Excellent customer service, second to none.
Lucy simply loves her food now. The variety of it is ideal for dogs that easily get bored of their food. We change them ...
Good product and they are attentive to the customers requirements - both human and pet.
Pure pet food is the best decision for Loki we’ve ever made. Super attentive, customer service is top notch and Loki loves it! Never had any bother with delivery or anything so cannot fault them at all.
The app is so easy to use. I’m not locked into any monthly subscription so I can delay, change or change at the push of a button But my dog loves the food. Her coat is shiny, she is the perfect weight and is very healthy. I love the family feel about the business. My dog feels important. The service is exemplary. This has been an amazing purchase from people who care.
My dog has been on pure a few months now and she loves it. Finishes up her food no problem. She is always excited about meal times. Would highly recommend Pure Food
My Rhodesian Ridgeback loves the food. We do half and half with complete raw. Delivery is always on time. Any issues the Pure team have previously sorted. Lots of choice. Have definitely noticed a difference in her coat and stools. Would definitely recommend.
Not looked back since we started willow on this food! She had itchy skin, horrible poos and constant ear infections! We have always made it up on the runny side, and added extra raw veg. The selection if flavours is great so she never getsbored too x
Pure Pet Food always go out of their way to reply quickly to queries and get things sorted. I wanted small bags of their food for holiday but wasn't sure what size. The team worked out what I'd need and it arrived the next day.
Tiger reminds me when it’s breakfast and dinner time and sits waiting patiently while I mix the scoops with warm water. He loves it and licks the bowl spotless every time.
Our 12 year old Jack Russell Buddy is thriving since Pure food turned out to be everything he needs for nutrition and taste, as a fussy eater with digestive issues Pure has changed his quality of life and ours too. Reordering and delivery is effortless. Pure are always available to help with anything they are interested in the welfare of your pet and not just in the business of selling products.
Firstly Hugo loves the food!! Easy to portion and serve and we mix it half and half with his old kibble as a transitional stage (which also keeps cost down!) Good to know that as he gets older and if he has any digestion/teeth issues we can increase the Pure and leave out the kibble with no adverse effects. He lost a bit of weight at first (intentional) but has been easy to manage and keep stable since. Fast and efficient delivery. Excellent communication giving you fair warning of upcoming deliveries in case you need to amend or skip a delivery. App informative and easy to navigate. Five star *****
Dougie loves his food. He is full of energy with a lovely shiny coat.
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