Prospect Estate Agency Reviews

Demi has been a delight to deal with! No queries to small or trivial, always keeps us upto date with move progress and brings a fresh “can do” attitude to her work.

We are letting our property through Prospect in Bracknell. The communication with all the team members has been excellent from day one. Beckie Baxter is our property manager. We are thoroughly pleased with the excellent service given, most notably Beckies timely and clear communication. She responds quickly and explains things well, whilst proactively managing the various tasks that come with lettings management. We highly recommended both Beckie & Prospect lettings. Thank you

Had a very great experience every time I’ve used Prospect over the last few years. It started with the sale of a house and we have gone on to build a great relationship and I have purchased several houses through them now. Demi (Aldershot ) in particular was amazing and always went above and beyond to make the processes easy and stress free. I wouldn’t hesitate in recommending Prospect to anyone one personally or professionally.

Demi was amazing, really made sure we was looked after making sure all questions was awnsered.

Appreciated to Ashleigh from property management team with very quick response to solve the issues, always with professional job done! Thank you!

I’ve been working with Charlotte Morgan since 2020, and she has always been prompt and reliable in responding to my queries. It’s been a pleasure working with her and Prospect.

Excellent support by Nicki Gardener and team with issues with property Very impressed

I worked with Charlotte Morgan who was helpful, prompt answering my questions and emails and took steps above and beyond to help me find my new property. Would use the company again and hope I got to work with Charlotte Morgan once more too.

Had a few issues with a property we just moved into (tenancy) and Katie was on top of them all straight away, very helpful and efficient. Hoping that everything continues to the same great standard throughout the rest of the tenancy!

Recommend any tenant be careful with Prospect. I don' think Prospect respect Tenant. When we confirmed to end the tenancy agreement. 1. Prospect requests for views even on deep cleaning date. We did tell Prospect some dates were not available. They asked for many views which is interfering with tenant 's life. 2. The check in and check out agency has a certain relationship with Prospect. Wear and tear issues in the check out report are written as Tenant 's responsibility. Prospect may want to deduct the deposit. Luckily, we clarified the issue under Tenant 's liability Tenants sometimes say Prospect has a quick response to react with any repair. However, I have some issues which are open until the end of tenancy agreement. Also, the contractors have a partnership with Prospect. Prospect is proactive to award the business to their partners under Landlord 's cost. Overall, please be careful with Prospect. Prospect thinks Landlords or sellers are most important since they give them service fee. However, they forget buyers or tenants are the real customer who pay to sellers and landlords.

We rented through prospect and our letting agent Beckie was so friendly and helpful. We had a few issues with the boiler during the cold weather and she went over and above to liaise with the landlord and the engineers to help us get it sorted quickly.

Les Keegan has been absolutely amazing, very informative and kept me and my partner up to date every step of the way. Couldn't of asked for better support!

Great communication, swift actions and timely response. Vickie the property manager took care of every small details , from a trivial shower issue to renewing the contract, cooperative interaction and timely closure of any issues reported smoothest in my long residency in the UK. Thanks Prospect so much.

I choose Prospect because of their knowledge of the local area. They gave a realistic valuation and worked with us to organise viewings that suited all parties. Dexter and his team communicated with us extremely well throughout the process. Always polite and pleasant and nothing was too much trouble. A pleasure to do business with. Would highly recommend to both buyers and sellers. They made a potentially stressful situation as seamless as possible. Many thanks to Dexter and the team at Aldershot.

Dexter was great. Always filling me in and keeping me updated with everything. I couldn’t have improved the service if I wanted to.

Thanks Sasha Allen! Responsive and friendly to deal with.

I had a fantastic experience with the team during both my initial contract signing and my renewal. Their service was excellent, and would definitely recommend them to anyone searching for a home.

Renting a property is an ordeal. Charlotte's an exception - helpful, professional and always in communication.

Very happy with Prospects prompt welcoming service! Definitely the best estate agents!