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1 out of 5 stars
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PR

Prospect Estate Agency

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1 out of 5 stars

Lack of respect to Tenant

Recommend any tenant be careful with Prospect. I don' think Prospect respect Tenant. When we confirmed to end the tenancy agreement. 1. Prospect requests for views even on deep cleaning date. We did tell Prospect some dates were not available. They asked for many views which is interfering with tenant 's life. 2. The check in and check out agency has a certain relationship with Prospect. Wear and tear issues in the check out report are written as Tenant 's responsibility. Prospect may want to deduct the deposit. Luckily, we clarified the issue under Tenant 's liability Tenants sometimes say Prospect has a quick response to react with any repair. However, I have some issues which are open until the end of tenancy agreement. Also, the contractors have a partnership with Prospect. Prospect is proactive to award the business to their partners under Landlord 's cost. Overall, please be careful with Prospect. Prospect thinks Landlords or sellers are most important since they give them service fee. However, they forget buyers or tenants are the real customer who pay to sellers and landlords.